| Job Number | Phone | Name | Job Date | Product | Model | Serial | Complaint | Repair Date | Repair Details | Parts Used |
|---|
 | 2008117071329 | 0777771349 | Mr.Ruwan Liyanaarchchi | 2020-08-11 | BEKO- WM | WMY 712832 | 7139442100 | Not Starting | 2020-08-11 | DB attend @ Water Damege
Need To Repair PCB
12/08/20 H/O To S/C
14/08/20 Received PCB After Repair
15/08/20 Fix PCB / OK
Job Completed
| Nil
1000/- |
 | 2008109178387 | 0773693882 | Ms.Deepika De Silva | 2020-08-11 | SINGER - W/M | SWM-FA79R | | Water leaking | 2020-08-12 | BD attended @ Drain Hose Damage By Cockroach
Need part @ Drain Hose
Purchased From Singer
| |
 | 02022019 | 0112766028 | Mrs.Somapala | 2019-02-19 | INDESIT-OVEN | K3G210(X)/EX | 907234021 | Not Working | 2019-02-20 | Serviced
RS.2000/-
completed | Nil |
 | 01032019 | 0773738284 | | 2019-03-12 | Singer W/M | SWT6SA | 1072214 | Timer not working | 2019-03-13 | Replace wash timer | 7 wire timer |
 | 01022019 | 0773999373 | Mrs.Shiroma Perera | 2019-02-19 | Kenwood M/W/Ovnn | MW598 | 22721010118 | Working But No Heating | 2019-02-20 | Product Collected on 18/02/2019 for Repair
Replaced hv fuse on 20/02/2019
Deliver on 21/02/2019
Rs.3900/-
Job complicated | hv fuse |
 | 425106 | 0768707435 | Mr Dilan | 2020-09-30 | SAMSUNG - Ref. | RT33FAJFASLTL | D300638 | NOt cooling | 2020-09-30 | Re place Inverter PCB
Main PCB
1500/- | PCB Supply By Softlogic |
 | 424087 | 0768707435 | Mr.Dilan | 2020-09-30 | SAMSUNG - Ref. | REFRT34M5532S8/IG-S | OFF04DAK200261N | No cooling | 2020-10-09 | Replace Compressor
Re Gas
1000/-
4500/-
Total 5500/- | Compressor Supply By Softlogic |
 | 423699 | 0773572733 | R.De.D.Silva | 2020-09-15 | CANDY 4 Burner + Oven | CME660MIP/E | 3300150820110001 | INSTALLATION | 2020-09-15 | Installation completed
750/- | Nil
|
 | 423402 | 0768707435 | Mr.Dilan | 2020-11-10 | SAMSUNG - Ref. | REFRS552NRUASL | OEQH4ANK300HGH | No cooling | 2020-11-15 | Re Gas - 4500/- | |
 | 421263 | 0768707435 | Mr.Dilan | 2020-09-04 | SAMSUNG - Ref. | RSA2NQTF1 | Y3114ADBB00002V | Not cooling | 2020-09-08 | Re Gasing
4500/- | R134a |
 | 420030 | 0768707435 | Mr.Dilan | 2020-09-02 | SAMSUNG - Ref. | RS21HSTPN1 | V00143AD700113Z | Not cooling | 2020-09-18 | Regasing - 4500/- | R134a |
 | 399579 | 0711435106 | Mrs.Yahampath | 2020-05-27 | SAMSUNG-W/M | WF8558NMW8/XTL | W0085PAF100081L | Not Working | 2020-05-30 | BD attended
2000/- Collect
Need Parts Main PCB
Inform Nethmi 650/- | |
 | 399413 | 0715994866 | Ms.A.D.Anjula | 2020-05-27 | SAMSUNG REF | RT20HAR1DSA | 0EEQ4DAN101353M | Not Working
| 2020-05-28 | BD attended 750/-
No Defect
Transport 660/-
Total 1410/- | Nil |
 | 397751 | 0715941144 | Mrs.Singharage | 2020-06-28 | SAMSUNG REF | RT49K6333BS | 0FF34DAKB00032J | Ref Side Not Working | 2020-06-02 | BD attended 2000/- Collect
Need part/ Ref Side Fan
Inform Nethmi
First vesit 750/-
Part receive on 09/06/20
Completed on 10/06/20
Second vesit and repair 900/-
Total 1650/- | Fan motor |
 | 397573 | 0767686849 | Mrs.C.L.J.Bonipas | 2020-05-18 | SAMSUNG REF | RT20HAR1DSA | 0EEQ4DAMB01363T | Big Sound | 2020-05-20 | BD Attended
Need To Replace Compressor
Inform Nethmi bd attend 750/-
Transport 360/-
Total 1110/- | |
 | 393901 | 0771561003 | Ms.k k perera | 2020-03-11 | Candy W/M | CS1071D1 | 3100737019250092 | DOOR NOT LOCKING | 2020-03-11 | BD ATTENDED
Need part/ main PCB
Inform nethmi
650/- | |
 | 393643 | 0777344864 | MR.F.M.FAROOK | 2020-03-11 | CANDY E/OVEN | | | Not Working | 2020-03-11 | Bd Attended
No defect
650/- | Nil |
 | 393358 | 0777294710 | Morich.pvt. | 2020-03-11 | Candy W/M | CS1071D1/1 | 3100737018130086 | WATER LEAKING | 2020-03-11 | BD ATTENDED 2000/- COLLECT
Drain line fix
650/- | Nil |
 | 392057 | 0778280586 | Suresh Kumara Alvis | 2020-02-29 | SAMSUNG-W/M | WA70H4000SG | 0BPY5DBM101458A | Not working | 2020-02-29 | Bd Attended
Unite collect for repair
Need part/ pcb
Inform nethmi
First attended 650/-
Transport
Second Attended 650/-
Pcb replace 950/-
Total 2250/-
####Job no change to 391882 to 392057#####
PCB Receive on 30/05/2020
Replaced PCB Completed on 01/06/2020
| PCB supply by S/C |
 | 391501 | 0766907489 | Mr.H D C Silva | 2020-02-26 | SAMSUNG REF | RT28K3022SE/IG | 03DS4PBK500203X | Water leek | 2020-02-27 | Ages copper tube
Ok
750- | Nil |
 | 389088 | 0773080493 | Hansa Abeyarathna | 2020-02-20 | SAMSUNG-W/M | WD80K64 | FQ-SX1-0R2B5ADMA00135 | Installation & Demonstraton | 2020-02-21 | BD attended
Installation And Demo Compared
650/- | Nil |
 | 388804 | 0775224475 | DESHAL PANDITHGE | 2020-02-14 | Candy W/M | GC1082D1 | 3100532316096026 | Not Working error cord E 03 | 2020-02-15 | BD ATTENDED 2000/- Collect
650/-
Service DrainPump 600/-
Total 1250/-
| |
 | 388688 | 0770505881 | Mrs.M.Bastin | 2020-02-13 | SAMSUNG REF | R37K3662SL/IG | 03DN4PAH900017K | BOTH side heating | 2020-02-15 | Bd Attended ### 2000/- Not Payed ####
Company called the customer and say that defect is normal, no need to do anything
750/-
| Nil |
 | 388052 | 0770756895 | Dilan Nilaweera | 2020-02-12 | Candy W/M | CS1071D1 | 3100737019500112 | Installation | 2020-02-13 | Installation Completed
650/- | Nil |
 | 387473 A | 0714784479 | Mr.Kasun Rathnayake | 2020-02-12 | SAMSUNG REF | RT 30K3322S8/1G-04 | 03KS4PBMB00055T | Installation | 2020-02-12 | Installation Completed
750/-
Transport 760/-
Total 1510/- | Nil |
 | 387104 | 0773219 | Mrs.Anoma Ranasinghe | 2020-03-03 | SAMSUNG REF | RH77H90507H | 069143AF900044K | Ice maker Not Working | 2020-03-04 | BD attended/ 2000/- Collect
No defect 750/-
Transport 120/-
Total 870/-
| Nil |
 | 387101 | 0778170600 | Mrs.Fathima Sabry | 2020-02-07 | Candy W/M | GO107DF/1-16S | 3100341511190083 | Not Working | 2020-02-10 | BD Attended 2000/- Collect
Repair by Outside Technician
Complicated job
650/-
| Nil |
 | 386089 / A | 0777906060 | Mr P G S Roshan | 2020-02-05 | Candy W/M | CS1071D1 | 3100737019500183 | INSTALLATION | 2020-02-05 | Installation completed
650/- | Nil |
 | 385529 | 0777710051 | Sathish Gamage | 2020-01-31 | Candy W/M | GVFW4106LWHC-S | 3100746917486029 | NOT WORKING | 2020-01-31 | BD attended 2000/- collect
Need part/ temperature sensor
Inform sethmi
650/-
Refer to S/C | Nil |
 | 384895 | 0773207603 | Thushara Senavirathna | 2020-01-26 | Candy W/M | CS1071D1 | 3100737017080007 | Not Working | 2020-01-27 | BD attended 2000/- Collect
Need Part/ PCB
Inform Nishika
Customer not agreed to estimate
Close the job
650/- | This REPJ no 384551 is changed to 384895 by Softlogic s/c |
 | 384785 | 0777576065 | Mrs.Nirmalee Perera | 2020-02-01 | SAMSUNG REF. | RS51K56H02A | OGCJ4ABJ300210E | Red light blinking | 2020-02-01 | Bd attended/
Reset ok
750/-
| Nil |
 | 383699 | 0718066460 | Mr. Tharanga Adikari | 2020-01-23 | Samsung W/M | WA70H4000HG | 0BPY5DBJ800171P | Not working | 2020-01-24 | Bd Attended 2000/- Collect
Need part/ main PCB
Inform Nishika
First attended on 24/01/20
Second attended on 29/02.20 for replace PCB
PCB receive on 28/02/20
650/-
Transport 240/-
PCB replace 650/-
Transport 240/-
Total 1780/- | Pcb |
 | 382686 | 0761089828 | Ms. Ayesha | 2020-01-20 | Candy W/M | CS1071D/1 | 3100737019250065 | Watter filling issue | 2020-01-20 | Bd Attended
Need part/ Water pressure Switch
Inform Nishika
Part receive on 23/01/20
Replace 0n 24/01/20
First attended 20/01/20 650/-
Second attended 24/01/20 replace water pressure switch 650/-
Total 1300/- | Water pressure switch |
 | 382630 | 0777758785 | Mr G M Thilak | 2020-01-21 | Candy W/M | GO 107DF/1-16S | 3100341510395042 | Not Working | 2020-01-23 | BD attended 2000/- Collect
Need part / Main Moter / door switch / main PCB
Inform Nishika
650/-
Transport 600/-
Total 1250/- | |
 | 382514 | 0777355994 | Mr mukeeth | 2020-01-20 | Candy W/M | CE430 ECL | 31106610 9924 5100 | DRAIN NOT WORKING | 2020-01-21 | BD ATTENDED / WQDA001543 2000/- PAY TO SOFTLOGIC
Need part/ drain pump
Inform Nishika
Customer say no need to repair | Nil |
 | 382047 | 0701160696 | Mr.NAMAL | 2020-01-16 | Panasonic W/M | NA 127MB2LAE | 4317238210191075G00047 | Unusual Vibration | 2020-01-17 | BD Attended 2000/- Collect
Remove Transport bolts | 650/-
Transport 120/-
770/- |
 | 381936 | 0714115594 | N.S Wettasinhge | 2020-01-25 | Candy W/M | CE 439 ECL | 31106008 0038 6974 | Not working | 2020-01-27 | BD Attended 2000/- Collect
Need part/ Water presser switch
Inform Nishika
Job completed by outside technicians
Job Completed | Nil |
 | 381481 | 0773035898 | Mr Samantha Gunawardana | 2020-01-15 | CANDY E/OVEN | FCP605X | 3370167818380002 | TRIPING | 2020-01-15 | BD ATTENDED
One Heating Elimant Grounding
Need Replace
But costumer Need to replace full Unite
Harsha
Refer to s/c
Completed
Transport 180/-
| 650/-
180/-
830/-
|
 | 381261 | 0777570972 | Saman Wejesekara | 2020-01-13 | Samsung W/M | WW70J5210IW/TL | 0DXL5ADG700070H | Water leek | 2020-01-13 | BD Attended 2000/- Collect
Need Parts / Door Gasket
Inform Nishika
Refer to s/c
Completed
| 650/- |
 | 381080 | 0718356936 | Mr. Rukshan | 2020-01-11 | Panasonic W/M | Na-f70b6 | 18BPAJAUL00111 | UNITE MALfunction | 2020-01-11 | BD attended
Serviced Inlet Valve
Harsha | Nil
650/- |
 | 380380 | 0775910675 | Gihan wejesooriya | 2020-01-08 | Candy W/M | Cs1071d1 | 3100737017220187 | Not Working | 2020-01-08 | First attended 2000/- Cal
no power in the house 650/-
Second attending 650/- need part / Main pcb
Inform nishika
Parts Received on 21/01/20
Replace pcb on 22/01/02
Job completed | Main PCB
650/- first
650/- second
650/- thred
Total 1950/-
|
 | 380189 | 0773332080 | Anura Vitharana | 2020-01-08 | Panasonic W/M | NA-F70B2 | 100484 11 | Not Working | 2020-01-08 | BD Attended 2000/- Collect
Coin in the Drain
Remove and fix
Harsha | Nil
650/-
600/-
Transport 240/-
Total 1490/- |
 | 379998 | 0719886008 | R M V L Rajapaksha | 2020-01-08 | SAMSUNG REF. | RR19H1413VJ | 03J54PAH600589N | Not cooling | 2020-01-16 | BD attended- Harshana
Need collect / gas leek
13/01/20 collected
Regas
Deliver on 16/01/2020 | Re gas 4500/-
3 time attended 1000/-
5500/- |
 | 379936 | 0777221622 | Mr Zaid | 2020-01-07 | CANDY HOB | CCM9101SX | 3300118113430106 | Burners Not Working | 2020-01-11 | BD attended 2000/- Collect
Need parts /Glass wool and re wiring
Job Completed on24/01/20
Costumer payday 8300/-
(Connect with REPJ 379935) | Glass wool
First attended 650/-
Second attended/ replace glass wool 4500/-
5150/- |
 | 379719 | 0713985316 | Mrs.Rehana Siriwardana | 2020-01-16 | Candy D/Washer | CDP 1L 39X | 32000998 1638 0877 | Not working | 2020-01-18 | BD attended 2000/- collect
Need part/ pressure switch water flow sensor
Error cord 4
Inform Nishika
750- | Nil |
 | 379573 | 0772532722 | Smith Koralage | 2020-01-06 | CANDY- HOOD | CFT610/4X | 3690088219040097 | GLASS ISSUE | 2020-01-07 | BD ATTENDED
Need part/ front Glasses with Bracket
Inform Nishika
First attended 07/01/20 650/-
Second attend 11/02/20 650/-
Transport 480/-
Second attended transport 480/-
Total 1610/- | Nil |
 | 379562 | 0702758408 | Mr. Vjitha Kandage | 2020-01-11 | Samsung W/M | WW70J3283KW | 0EQX5ADK300072B | Water leek | 2020-01-11 | BD Attended 2000/- Collect
Re fix Drain Hose
Job completed | Nil
650/- |
 | 379219 | 0773833395 | A.M.Riyas | 2020-01-04 | SAMSUNG REF. | RT26 | 856AD680000001 | No cooling | 2020-01-06 | BD Attended 2000/- Collect
Gas Leek Need to Collect | Nil
750/- |
 | 379034 | 0777300177 | Dr. Harsha De Silva | 2020-01-04 | SAMSUNG REF. | RS21HUTPN1 | U99543ADB00063V | FREEZER Not cooling | 2020-01-04 | Bd attended 2000/- Collect
Condenser clean
Harsha
| Nil
750/- |
 | 379031 | 0774984487 | Silvi Kris Pvt Ltd | 2020-01-04 | Candy W/M | CT150-Q105S | 3100845014250077 | Noise coming | 2020-01-08 | Bd attended
Legs alignment | Nil
650/- |
 | 378348 | 0776068993 | Mr Johan gunawardana | 2019-12-31 | SAMSUNG REF. | Rs21HUTPN1 | U99543AFC00012R | Need to replace filter | 2020-01-20 | Bd Attended
Replace filter | Filter
750/- |
 | 378333 | 0771839084 | MR.Thushara Fernando | 2019-12-31 | Whirlpool W/M | 31276 | INF185008712 | Not Working | 2019-12-31 | Bd attended
Remove Bottom Mount | Nil
650/- |
 | 378313 | 0773700672 | Mrs. Ava this Amarakoon | 2019-12-31 | CANDY HOB | G31/30 | 338015110118210008 | Ignition issue | 2019-12-31 | Bd Attended
Ageisted
Job Completed
28 Km For Transport | Nil
Transport 200/-
400/-
600/- |
 | 378227 | 0760859347 | Mr B. Kumaranayake | 2019-12-30 | Candy W/M | CS1071D1 | 3100737019250121 | INSTALLATION | 2019-12-30 | Installation completed
Trans port 348/- | Nil
650/-
Transport 350/-
Total 1000/- |
 | 378038 | 0718064321 | Mrs. T.I.Withanawasam | 2019-12-30 | SAMSUNG REF. | RS58K6487Sl | OFNM4ABH900520R | WATER leek | 2020-01-04 | BD attended 2000/- collect
Drain Lin Cleen
Harsha | Nil
750/- |
 | 378034 | 0771179149 | Mr Patric WTS | 2020-01-04 | Candy D/Washer | CDP1LS39W-19 | 3200118819111040 | Not working | 2020-01-04 | Bd Attended
Refer to S/C
Inform Nishika
Harshana | Nil
750/-
Transport 120/- |
 | 377349 | 0763438733 | Mr.W.C.D.Alvis | 2019-12-27 | Candy D/Freezer | CCHE 200Eu | 3700043917110048 | Current Leek | 2019-12-28 | BD attended
2000/- Not Payed ###
Inform Nishika
Need to Replace Plug Top. Costumer say hi will D0
Harsha | Nil
750/- |
 | 377263 | 0777104693 | Ms. Niruthika | 2019-12-24 | CANDY HOB | PG952/1SXGH | 16190061 | Service | 2020-01-06 | BD attended 2000/- Collect
Need Parts / Ignition Generator
Inform Nishika
| Nill
400/- |
 | 376841 | 0777769844 | Mr. Ronny Fernando | 2019-12-23 | Candy W/M | GC12102D2/1S | 3100543813373018 | abnormal sounds | 2019-12-23 | Bd attended 2000/- Collect
Spider Broken
Cottons For Costumer inform Nishika
Harshana | Nil
650/- |
 | 376771 | 0704800130 | Manjula Alwis | 2020-01-03 | Samsung W/M | WD80K6410OW/FQ | 0R2B5ABKA00034N | Dryer Not Working
Error HC | 2020-01-03 | BD attended
Error HC Displaying,
Ref To S/C
Transport 28km total | Nil
650/-
Transport 200/-
850/- |
 | 376704 | 0776796433 | Mr. Akila Samarajeewa | 2019-12-23 | Whirlpool W/M | 31276 | INF174602546 | Clothes Get Damaged | 2019-12-23 | BD attended 2000/-Collect
Tube Clean
Completed
Harshana | Nil
650/- |
 | 376701 | 0777335094 | Kalinga Herath | 2019-12-23 | Candy W/M | GVS1510TWHC3/1-S | 3100753217086035 | Cannot bring temperatures to 0 | 2019-12-26 | BD Attended
Need part Control panel
Completed | First attended 25/12/19 650/-
01/01/20 replace panel 650/-
1300/-
|
 | 376690 | 0772919877 | ms.Rushani Withana | 2019-12-23 | CANDY 4 Burner + Oven | CPG64SGX | 3380151018080026 | Burners Not Working | 2019-12-23 | BD Attended (2000/- NOT Collect )
Refuse to Pay Informed Nishika
Need Replace Ignition Generator
Parts order | Nil
400/- |
 | 376672 | 0777393036 | Mehnaz | 2019-12-23 | SAMSUNG REF. | RS21HUTPN1 | V00143AGB00006F | No cooling | 2019-12-24 | BD attended 2000/- Collect
PCB Burn and Compressor
Refer to S/C | 750/- |
 | 376515 | 0776330007 | R Mohomad | 2019-12-21 | SAMSUNG REF. | RS55K501059 | OGK4ABJ600180R | No cooling | 2019-12-22 | BD Attended 2000/- Collect
Need Parts - REF SIDE D/F Sensor
Parts receive 0n 07/01/20
Replace parts 08/01/20
Job completed | First Attended 750/-
Second attended 950/-
1700/- |
 | 376238 | 0773276757 | Mr.Ismeth | 2019-12-20 | SAMSUNG REF. | RS51K5460SL | 0G0G4ABJ300061D | While plug on trip | 2019-12-22 | BD Attended (Harshana)
REF side Heter Out. Need Parts
Inform Nishika on 23/12/19
2000/- collect for visiting
Part receive on 13/01/20
Part replace 17/01/20
Job completed | First attended 750/-
Second attended on 17/01/20
D/F/Heter replace 900/-
1650/- |
 | 376032 | 0773018880 | Mrs.s.p.Ranawaka | 2019-12-21 | CANDY HOB | CGG66TBT | 3300063214240055 | C/S Not working
Gas leaking
| 2019-12-23 | BD Attended 2000/- Collect For Visiting
Repair Completed
Fix Knob And Top Cover
Repair cost 1000/- | Neal
400/- |
 | 375498 | 0777413409 | Mrs.Sonali | 2019-12-17 | Candy W/M | GC 1082D1/1-S | 3100532315160004 | WATTER Leeking
| 2019-12-19 | Bd Attended
Need Parts / Shoke /Drain hose
Inform Nishika
2000/- collect For visiting
Parts received on 13/01/2020
Replace Shoke And Drain hose
Job Completed 14/01/20 | First attended 650/-
Replaced shoke And D/Hose 1000/-
Total 1650/- |
 | 374822 | 0777513940 | mr.P.A.A.Panditharathna | 2019-12-14 | Whirlpool W/M | 31110 | Inf164408301 | Drain not working | 2019-12-16 | BD attended
Drain service
Completed
2000/- collect For visiting | Nil
650/- |
 | 374340 | 0773166447 | Mrs.Sonali De Silva | 2019-12-13 | SAMSUNG REF. | RS21HUTPN1 | U99543AG2003211Y | No cooling | 2019-12-13 | BD attended 2000/- Collect
No cooling gas leak
Refer to S/c | Nil |
 | 373210 | 0777791407 | Mr.D.S.Senarath | 2019-12-07 | Candy W/M | C431 | 3105467 504 2977 | For Need Service | 2019-12-07 | Serviced Completed
2000/- collect for Visiting | Nil |
 | 373192 | 0775223125 | Ms.Disanayaka | 2019-12-06 | Candy W/M | CNL 69-01S | 31001329 0741 9913 | After sometime triping | 2019-12-07 | BD Attended
Repair Completed | Nil |
 | 373132 | 0777918363 | Mrs.Siddeeque | 2019-12-06 | Candy W/M | GC1071D1/1-s | 3100501113436604 | No Power | 2019-12-07 | BD attended
PCB Out of order
Waiting pcb
Inform Nishika
Refer to S/C
2000/- collect for visiting | 650/- |
 | 371472 | 0713865791 | MR. KUSAL PRADEEP | 2019-12-03 | Whirlpool W/M | WM70X | 170201558 | DRYER Not Working | 2019-12-05 | BD Attended
Rat bits, Repaired
2000/- collect For visiting
Transport 600/-
Job Completed | Nil |
 | 371122 | 0112603536 | Mrs. Dineesha Munasinghe | 2019-11-30 | Candy W/M | | | Not working | 2019-11-30 | BD Attended 2000/- Collect
Dram Cros Damaging.
Waiting Cotation Apprual
For visiting
Transport 270/-
Job don by customer
Completed | Nil |
 | 371119 | 0768804002 | Mr.M.A.R.T.Munasinghe | 2019-11-29 | Whirlpool W/M | 31276 | INF184307783 | NOISE | 2019-11-30 | BD Attended
No defect
(Harshana) | Nil |
 | 348256 | 0777681144 | N.K.Ramesh | 2019-08-17 | SAMSUNG REF. | RR22M2722S8/1G | 0AA84ZAM200073N | Not working | 2019-08-17 | Re Set Thomostat | Nil
750/- |
 | 344945 | 773863067 | R.Ranasinghe | 2019-08-09 | SAMSUNG REF. | REFRS21HZLMR1/XTL-S | V00243A800274 | No cooling | 2019-08-20 | Re gas
Completed | R134a |
 | 344616 | 0768707435 | Mr.Dilan | 2019-08-19 | SAMSUNG REF. | RSH3FHBP1 | 013542BQ500010F | No Cool | 2019-08-23 | Need Compressor | |
 | 341979 | 0777638832 | A.H.Mohamed | 2019-07-23 | SAMSUNG REF. | REFRS21HZLMR1/XTL-S | V00243Af100055 | No cooling | 2019-08-12 | Need Compressor
Part Ordered- 25/07/19
Parts Received on 09/08/19
Job completed on 12/08/19
Re gas
Replace compressors | R134a
Compressors supply by softlogic |
 | 341922 | 0777281987 | Mr. A.Koonara | 2019-07-22 | SAMSUNG REF. | RETRs55K5010S9 | OGOK4ABJ600183 | Noisy | 2019-07-23 | Attend
Job Completed | Nil
750/- |
 | 338293B | 0714451880 | NELSONS & co. | 2019-06-26 | Candy Dryer | GVS C8DG-80 | 31110090619060005 | Installation | 2019-06-26 | Installation Complited | nil |
 | 334287 | 0773467778 | Mr.Afthab Azver | 2019-06-15 | SAMSUNG REF. | RT37M5532S9 | 0FF24DAM100560L | Installation | 2019-06-15 | Installation completed | Nil |
 | 334245 | 0718048587 | Dr Harsha Gunasekara | 2019-06-11 | SAMSUNG REF. | RS52N3313SL | OT1K4ADK900055R | Installation | 2019-06-12 | Installation complete | Nil |
 | 332441 | 0778449100 | Mrs.Rohshani Ranasinghe | 2019-06-06 | Panasonic W/M | NA-70B6 | 183PAJAULU00140 | Big Noisy | 2019-06-07 | Remove tub and serviced
Inside steel wire / removed
Repair completed
| Nil
1800/- |
 | 330950 | 0112183704 | MR.Ajith Koonara | 2019-06-01 | SAMSUNG REF. | RS21HUTPN1 | CBC00471 L | NO COOLING | 2019-06-28 | Re gas - 4800/- | R134a |
 | 330705 | 0770793722 | Mr. T.Savin ROSHN Fernando | 2019-05-25 | Whirlpool W/M | WWT-70X | 8 853328 356593
180508210 | DRYER Not Working | 2019-05-27 | Bd Attended
Adjusted. | Nil |
 | 328815 | 0781507607 | Miss Kanthi | 2019-05-17 | SAMSUNG REF. | RT26FAKMASE/IG | R7864PAG300339T | Not Cooling | 2019-05-18 | BD Attend
Costumer says ok. Anything happens hi will call. | Nil |
 | 328637 | 0772161841 | Mr. Eranga Herath | 2019-05-17 | CANDY HOB | | | | | | |
 | 327929 | 0763873408 | mr.Rajeew Fernando | 2019-05-13 | CANDY HOB | CCE16/2X | 3690044318200077 | BD Not working Properly | 2019-05-14 | BD Attend
No Defect | nil |
 | 327008 | 0112183704 | MR.Ajith Koonara | 2019-06-01 | SAMSUNG REF. | REFRS51K56H02A/TL-S | 0GCJ4ABJ500049L | NOT WORKING | 2019-05-30 | Re Gas
Replace compressors
| R134a
Compressor- Supply By Softlogic |
 | 326140 | 0112611077 | Petrokem Lanka pvt. Ltd. | 2019-05-07 | TCL A/C | TCC-60ZHRA/U3(03) | 05 1080001500 1 3010021 | BD - Noise coming | 2019-05-07 | BD attended.
Transfer to company team | Nil |
 | 325822 | 0777815296 | D.R.Hettiarachchy | 2019-05-08 | SAMSUNG REF. | REFERS55NRUASL/SS-S | 0EQL4ADK300006 | NO COOLING | 2019-05-10 | Re gassing
Job completed | |
 | 325793 | 0112715682 | Softlogic Retail pvt.ltd. | 2019-05-08 | Panasonic A/C | CS-T43KTH52 | 7877411093 | not working | 2019-05-08 | BD complete
Refer to c/s teem | nil |
 | 325601 | 0777332166 | Mr.Gihan Wicramasinghe | 2019-05-04 | CANDY- HOOD | CGM91/1X | 3690044415260068 | BD-Heet Issue | 2019-05-04 | No defect
Customer need service and he not in the site.
Rs.2000/- not pay. | Nil |
 | 325343 | 0773047400 | ms.Ramani Daulagala | 2019-05-03 | Panasonic W/M | WW70J4263IW/GU | 0DYU5ABG500083E | BD - Machine keeps moving | 2019-05-04 | Repair completed
Remove transport screw
2000/- for s/c | Nil |
 | 325021 | 0773046262 | Mr.M.M.M.Tariq | 2019-05-08 | Panasonic A/C | CU-PC9MKH | 78921118526 | BD Auto getting off | 2019-05-09 | BD Completed.
Outdoor unit bad.
Recommended to new ac | Nil |
 | 324783 | 0777951019 | Softlogic Service | 2019-05-31 | Panasonic Ref. | NRD511X-56-99 | 99019676033 | NOT WORKING | 2019-06-03 | Replace De frost Sensor | Defrost Sensor |
 | 324743 | 0718667603 | National water supply & Drainage Board | 2019-05-08 | Panasonic A/C
Panasonic A/C | CU-YT43KBH52
CU-YT43KBH53 | 7877404025
7877205545 | BD-Unite triping | 2019-05-09 | Bd completed
Refer to s/c teem
| Nil |
 | 324663 | 0712719449 | Mrs.Deepa Silva | 2019-04-30 | SAMSUNG REF. | RS52N3313SL | 0T1K4ADK900049V | Installation and dimo | 2019-04-30 | Installation completed | Nil |
 | 324628 | 0772229072 | Mr.D.C.I.Weerasooriya | 2019-04-30 | Candy W/M | CS1071D1/1-04 | 3100737018180168 | Installation and dimo | 2019-04-30 | Installation completed | Nil |
 | 324413 | 0773863935 | Union Colombo Industry | 2019-04-27 | Panasonic A/C | CU-UC12PKI | 4365500213 | No cooling | 2019-04-28 | Cooling ok.
But need service
Inform s/c | Nil |
 | 324401 | 0777289315 | Mr.Rohan de Silva | 2019-04-27 | SAMSUNG REF. | RT49K6333BS | OFF34DAM100101D | Installation and Dimo | 2019-04-27 | Installation completed | Nil |
 | 324095 | 0714287569 | Mr.Jeganathan | 2019-04-26 | Samsung W/M | WA82B4TEC/XTL | W1425ZCC300194H | Watter not coming from tap | 2019-04-27 | Cleaning inlet filter. Rs.2000/- for Softlogic
(Replaces inlet valve 4500/-) | Inlet valve coil |
 | 323582 | 0714679226 | Mr.Manjula Dayasiri | 2019-04-30 | SAMSUNG REF. | RT28K3022SE/IG | 03DS4PBK200464V | No cooling | 2019-05-07 | Replace hi side gas pipe line in the drain try and re gassing. | R600a gas and copper tubes |
 | 323369 | 0777344864 | MR.F.M.FAROOK | 2019-05-13 | SAMSUNG REF. | RT53K6257SL | 0D654DBJB00083X | Not working | 2019-05-14 | freezer ice foming
BD completed | nil |
 | 322581 | 0777897862 | MR. MARZOOK | 2019-04-16 | Panasonic A/C | CS-PC12MKF
CU-PC12MKF | 2428307707
7895006666 | ac senser issue | 2019-04-17 | BD attend
No Defects | Nil |
 | 322150 | 0778742100 | Mr.Jaliya Rambukpota | 2019-04-10 | SAMSUNG REF.
Whirlpool W/M | RT28K3022SE/IG-04
31276 | 03DS4PBM200915D
3127601182021912 | Installation & Demonstration | 2019-04-10 | Installation complicated | nil |
 | 322141 | 0112183704 | MR.Ajith Koonara | 2019-05-30 | SAMSUNG REF. | REFRS21HDTPN1/XTL | D15742113Z400075V | Not cooling | 2019-07-12 | Replace Compressor
Re Gassing | Compressor- Supply By Softlogic
R134a |
 | 318366 | 07773535661 | I Conic Development pvt.ltd. | 2019-04-06 | SAMSUNG REF. | RT39FAJEDSP | 5124DBD200258R | Not working | 2019-04-09 | checked. Main PCB out of order.
Informed mr. Dilan. | nil |
 | 317980 | 0772161841 | Mr. Eranga Herath | 2019-03-27 | CANDY HOB | CPG64SGXLPG | 3380151018330002 | INSTALLATION | 2019-03-27 | INSTALLATION COMPLETED | NIL |
 | 317855 | 0776115385 | Mr.Nazeer | 2019-03-25 | Candy Hob. | CLG631SPX | 338009631830046 | Installation | 2019-03-26 | Installation completed | Nil |
 | 317648 | 0777660740 | Mr.Dilanka Mannakkara | 2019-03-23 | Candy D/Freezer | CCHE 200EU | 37000439 17240028 | Not working | 2019-03-23 | Remove door light wire
Job completed | Nil |
 | 317645 | 0112863091 | Mr. Eranga Gunawardana | 2019-03-23 | SAMSUNG REF. | RS21HUTPN1 | U99543AG300237V | Not Working | 2019-03-23 | service condeser.
Job complicated. | nil |
 | 317271 | 0777570650 | Mr.M.M.M.Rashad | 2019-03-21 | CANDY- HOOD | CBCM6X543 | 3300117218260069 | Installation | 2019-03-21 | Installation completed. | Nil |
 | 317067 | 0773401456 | Mrs.D.S.Sanath | 2019-03-19 | Samsung W/M | WA70H4000SG | OBPY5DBM102239V | Installation | 2019-03-21 | Installation Complicated. | nil |
 | 316825 | 0714098479 | Mr.Gamage | 2019-05-30 | SAMSUNG REF. | RT27KARM | 03BL4PAH100152 | No cooling | 2019-06-05 | Re Gas
Repair gas leak
Replace Copper Tube of Condenser
Replace Door Gasket | R134a
Copper Tube
Door Gasket - Supply By Softlogic |
 | 316433 | 0777354430 | Mr.R.W.M.D.Dihan Dedigam | 2019-03-18 | Samsung W/M | | | lnstalltion | 2019-03-18 | sum auther technicians do | |
 | 316320 | 0777377740 | Mr.M.M.Z.Mohamed | 2019-03-17 | SAMSUNG REF. | | | Not Working | 2019-03-17 | sum arthur tcchnician do. | |
 | 315931 | 0773918282 | Mr. M.Z.M.Illiyas | 2019-03-19 | SAMSUNG REF. | | | Installation | 2019-03-20 | attend. customer say not required the help | nil |
 | 314613 | 0718736598 | Mrs.H.D.V.ILLAnkoon | 2019-03-16 | Candy Oven | FPE609/6X | 33701254 17440082 | Installation | 2019-03-16 | Installation Complicated. | nil |
 | 311314 | 0718105966 | Mr Rohantha Fernando | 2019-02-27 | Candy Hob. | CPG64SGXLPG | 33801510180089 | 2Burner Not Working | 2019-02-28 | No Defect
COMPLETED | NIL |
 | 310115 | 0766366293 | Ms.Vyshi | 2019-02-23 | Whirlpool W/M | 3127 | INF175019671 | Installation and Dimo. | 2019-02-23 | Installation Completed | nil |
 | 309624 | 0712217120 | Mrs.Waruni Wijesinghe | 2019-02-22 | Samsung Ref. | RS52N3313BC | OT1H4ADKC00054Y | Installation and Dimo | 2019-02-22 | Complicated | nil |
 | 307946 | 0772366634 | M. Milinda Jayawardana | 2019-02-11 | Candy W/M | GVSW485TC-S | 3100750918036060 | Not working | 2019-02-11 | No Defect | Nil |
 | 307102 | 0777871701 | Mrs.K.Rodrigo | 2019-02-05 | Samsung Ref. | RT36FDJFASL/IG | R7894PAG100063A | Not Working | 2019-02-05 | BD attended | Nil |
 | 306536 | 0778880423 | Mr D.A.Silva | 2019-02-01 | Whirlpool W/M | WWT-130X | 8853328 350775 180102446 | Not Working | 2019-02-01 | sum plastic pice inside the pulstetor | nil |
 | 306365 | 0714262211 | Mr.K.N.D.S.Rathnaweer | 2019-02-10 | Candy Hud | | | Installation | 2019-02-10 | Sum author technician attended
Completed | |
 | 305563 | 4154650701 | Shalitha Senanayake | 2019-02-11 |
| | | | | | |
 | 305195 | 0777368141 | Mr.aNIL P.C.W.Bandara | 2019-01-26 | Candy M/MW/Oven Candy Hud Candy Hob. | FCXE825VX CFT610/3X C1640CBA/1 | 3370163117130053
3690077317140229
3380120318090890 | Installation & Demostration | 2019-01-26 | Installation & Demostratio
Job Complited | Nil |
 | 304972 | 0777893223 | Mr.Kamil Sheriff | 2019-01-23 | Samsung Refrigerator | RS21HUTPNI | U99543G600105X | Not working | 2019-01-23 | Service, condenser and fan
Evaporator ice formed and serviced
Job completed. | Nil |
 | 304391 | 0777265946 | Mr. D.P.Ranasinghe | 2019-02-10 | Candy Hud | | | | 2019-02-10 | Job returned
No payment | |
 | 304355 | 0770064645 | Mr.M.H.M.Mahir | 2019-01-19 | Candy 3+1 E/G Cooker with E/Oven | CBCM - 6X543 | 3300117218060585 | Installation and Demonstration | 2019-01-19 | Job Completed | Nil |
 | 304193 | 0777739777 | Mr.Alan Lee | 2019-02-10 | Candy Hob. Candy Hud Candy M/MW/Oven | | | Installation and Demonstration | 2019-02-10 | customer not in home.Waiting customer call
He is in overseas | |
 | 303999 | 0773958660 | Ms.Amanthi Perera | 2019-01-17 | Whirlpool W/M | WWT-70X | 8 853328 356593 160814906 | Not Working | 2019-01-17 | No Defect | Nil |
 | 303960 | 0778880423 | Mr D.A.Silva | 2019-01-17 | Whirlpool W/M | WWT-130X | 8853328 350775 180102446 | Not Working | 2019-01-17 | No Defect | Nil |
 | 298818 | 0717954767 | Mrs.Nalani Fernando | 2019-01-17 | Candy Co/Hob
Candy Co/Hood | CPG64SGX LPG
CFT610/4X | 338015101833 0053
3690088218030509
| Installation | 2019-01-17 | Job Completed | Nil |
 | 235343 | 0773047400 | ms.Ramani Daulagala | 2019-05-03 | Panasonic W/M | WW70J4263IW/GU | 0DYU5ABG5000083E | Machine keeps moving | 2019-05-04 | Remove transport screw
Job completed | Nil |
 | DRM/312998 | 0779210098 | Ms.R.D.Wijesekara | 2019-03-07 | SAMSUNG REF. | | | No cool | 2019-03-08 | Service evaporater fan.
Job complicated.
Replace
D/F Senser
Job Complicated
Rs.3850/-
| Yellow Senser for D/F |
 | DRM/331180 | 0772932711 | Maharoof | 2019-05-28 | NATIONAL W/M | NA-F42S1T | 570393 | PCB Not Working | 2019-05-28 | Repair PCB
6000/- | Transformer |
 | Ne00030619 | 0112183704 | MR.Ajith Koonara | 2019-06-10 | POLIYTRON D/Freezer | XPCF 296 | 87A00063 | No Coolig | 2019-06-15 | Replace Compressor - 1000/-
Re-gas - 4500/-
Total : 5500/- | Compressor supply by Nelsons $ Co. |
 | NE00050619 | 0714451880 | NELSONS & co. | 2019-06-20 | POLYTRON B/COOLER | XSCN231L | 817C00097 | No Cool | 2019-06-28 | Repair Evaporator leek welding 2150/-
Replace Condensor Fan
Motor 1000/-
Re gas 4500/-
Replace dryer filter 200/-
Total : 8850/- | |
 | TEST0001 | 0777486009-TEST | Mrs. Yahampath-TEST | 0000-00-00 | | | | | | | |
 | TEST0002 | 0777486009-TEST2 | Mrs. Yahampath-TEST2 | 2019-10-30 | 4 Burner Cooker | | | | | | |
 | sin 0001 | 0755268715 | singer | 0000-00-00 | BEKO FREE STANDIN Gas Coker | FSGT 62111GS | 7737486220 19 100518 06 | Burner not working | 2020-06-17 | Cleen burner nosel UW
Complicated | nil |