| Job Number | Phone | Name | Job Date | Product | Model | Serial | Photo | Complaint | Repair Date | Repair Details | Parts Used | Status | |
|---|
 | 2007258212292 | 0773738466 | Mr.Himali Diyabandige | 2020-08-11 | SINGER - Free Stand Oven Cooker | | | | Timer Not Working | 2020-08-12 | BD Attended @ Timer Not Working
Need Replace Timer
13/08/20 Estimate @ Timer - 1761/-
Transport & Labor 1500/-
Total 3260/- Inform customer
Estimate not approved 22/08/20
| | 4 |  |
| 01032019 | 0773738284 | | 2019-03-12 | Singer W/M | SWT6SA | 1072214 | | Timer not working | 2019-03-13 | Replace wash timer | 7 wire timer | 1 | |
| 01022019 | 0773999373 | Mrs.Shiroma Perera | 2019-02-19 | Kenwood M/W/Ovnn | MW598 | 22721010118 | | Working But No Heating | 2019-02-20 | Product Collected on 18/02/2019 for Repair
Replaced hv fuse on 20/02/2019
Deliver on 21/02/2019
Rs.3900/-
Job complicated | hv fuse | 1 | |
| 423699 | 0773572733 | R.De.D.Silva | 2020-09-15 | CANDY 4 Burner + Oven | CME660MIP/E | 3300150820110001 |  | INSTALLATION | 2020-09-15 | Installation completed
750/- | Nil
| 2 | |
| 393901 | 0771561003 | Ms.k k perera | 2020-03-11 | Candy W/M | CS1071D1 | 3100737019250092 | | DOOR NOT LOCKING | 2020-03-11 | BD ATTENDED
Need part/ main PCB
Inform nethmi
650/- | | 2 | |
| 393831 | 077827734 | Mr.Nalaka Ilangarathna | 2020-03-11 | SAMSUNG-W/M | WA70H4000SG | 0BPY5DBM901422V | | INSTALLATION | 2020-03-11 | INSTALLATION COMPLETED
650/- | NIL | 2 | |
| 391501 | 0766907489 | Mr.H D C Silva | 2020-02-26 | SAMSUNG REF | RT28K3022SE/IG | 03DS4PBK500203X | | Water leek | 2020-02-27 | Ages copper tube
Ok
750- | Nil | 2 | |
| 389704 | 0712663535 | Mr.W a S p Amarasinghe | 2020-02-19 | Candy W/M | CS1071D1 | 3100737019500025 | | INSTALLATION | 2020-02-19 | Installation completed
650/-
Transport 330/-
Total 980/- | Nil | 2 | |
| 388804 | 0775224475 | DESHAL PANDITHGE | 2020-02-14 | Candy W/M | GC1082D1 | 3100532316096026 | | Not Working error cord E 03 | 2020-02-15 | BD ATTENDED 2000/- Collect
650/-
Service DrainPump 600/-
Total 1250/-
| | 2 | |
| 387101 | 0778170600 | Mrs.Fathima Sabry | 2020-02-07 | Candy W/M | GO107DF/1-16S | 3100341511190083 | | Not Working | 2020-02-10 | BD Attended 2000/- Collect
Repair by Outside Technician
Complicated job
650/-
| Nil | 2 | |
| 385529 | 0777710051 | Sathish Gamage | 2020-01-31 | Candy W/M | GVFW4106LWHC-S | 3100746917486029 | | NOT WORKING | 2020-01-31 | | | 2 | |
| 383699 | 0718066460 | Mr. Tharanga Adikari | 2020-01-23 | Samsung W/M | WA70H4000HG | 0BPY5DBJ800171P | | Not working | 2020-01-24 | Bd Attended 2000/- Collect
Need part/ main PCB
Inform Nishika
First attended on 24/01/20
Second attended on 29/02.20 for replace PCB
PCB receive on 28/02/20
650/-
Transport 240/-
PCB replace 650/-
Transport 240/-
Total 1780/- | Pcb | 2 | |
| 382657 | 0777364510 | Dr.k k d g jayaweera | 2020-01-21 | Candy W/M | GC1071D | 3100501115156005 | | CUrrent leek | 2020-01-21 | Bd Attended 2000/- Collect
Earth fault/ fix | Nil | 2 | |
| 382230 | 0719207347 | Mrs. A M Chandrani | 2020-01-18 | Panasonic W/M | NA F 70B6 | 18CPAULU00078 | | Unusual sounds | 2020-01-19 | Bd attended
Adjusted
650/-
Transport 120/-
Total 770/- | Nil | 2 | |
| 382167 | 0714925178 | Mr. Andrew Mather | 2020-01-17 | Candy W/M | CS1071D1 | 3100737019250113 | | Water leek | 2020-02-15 | BD ATTENDED
No defect No water leaking
650/- | Nil | 2 | |
| 382047 | 0701160696 | Mr.NAMAL | 2020-01-16 | Panasonic W/M | NA 127MB2LAE | 4317238210191075G00047 | | Unusual Vibration | 2020-01-17 | BD Attended 2000/- Collect
Remove Transport bolts | 650/-
Transport 120/-
770/- | 2 | |
| 380189 | 0773332080 | Anura Vitharana | 2020-01-08 | Panasonic W/M | NA-F70B2 | 100484 11 | | Not Working | 2020-01-08 | BD Attended 2000/- Collect
Coin in the Drain
Remove and fix
Harsha | Nil
650/-
600/-
Transport 240/-
Total 1490/- | 2 | |
| 379936 | 0777221622 | Mr Zaid | 2020-01-07 | CANDY HOB | CCM9101SX | 3300118113430106 | | Burners Not Working | 2020-01-11 | BD attended 2000/- Collect
Need parts /Glass wool and re wiring
Job Completed on24/01/20
Costumer payday 8300/-
(Connect with REPJ 379935) | Glass wool
First attended 650/-
Second attended/ replace glass wool 4500/-
5150/- | 2 | |
| 379841 | 0765435785 | Mrs.SRIKANTHI DE MEL | 2020-01-07 | SAMSUNG REF. | RT26H3000SE/1G | 0A084ZAFA00261F | | No cooling | 2020-01-07 | BD Attended
Gas leek
Need to collect
Inform Nishika | Nil
750/- | 2 | |
| 379820 | 0713568800 | Mr.C.N.Wicramasinghe | 2020-01-07 | Candy W/M | CS1071D | 3100737019250062 | | Error Cord | 2020-01-07 | BD Attended
Error cord E1 Display
Need parts / PCB inform Nishika
First attended on 07/01/20
Parts receive on 13/01/20
Replace PCB on 14/01/20 | First attended 650/- 07/01/20
Replace PCB on 14/01/20 750/-
Total 1400/-
| 2 | |
| 379562 | 0702758408 | Mr. Vjitha Kandage | 2020-01-11 | Samsung W/M | WW70J3283KW | 0EQX5ADK300072B | | Water leek | 2020-01-11 | BD Attended 2000/- Collect
Re fix Drain Hose
Job completed | Nil
650/- | 2 | |
| 379219 | 0773833395 | A.M.Riyas | 2020-01-04 | SAMSUNG REF. | RT26 | 856AD680000001 | | No cooling | 2020-01-06 | BD Attended 2000/- Collect
Gas Leek Need to Collect | Nil
750/- | 2 | |
| 379034 | 0777300177 | Dr. Harsha De Silva | 2020-01-04 | SAMSUNG REF. | RS21HUTPN1 | U99543ADB00063V | | FREEZER Not cooling | 2020-01-04 | Bd attended 2000/- Collect
Condenser clean
Harsha
| Nil
750/- | 2 | |
| 378439 | 0768326892 | Mr. A.M.M.Fahim | 2019-12-31 | SAMSUNG REF. | RT34M5532S8 | 0FF04DAK200283M | | Not cooling | 2019-12-31 | Bd attended 2000/- Collect
Gas leek
Need to collect to s/c
inform Nishika | Nil
750/- | 2 | |
| 378348 | 0776068993 | Mr Johan gunawardana | 2019-12-31 | SAMSUNG REF. | Rs21HUTPN1 | U99543AFC00012R | | Need to replace filter | 2020-01-20 | Bd Attended
Replace filter | Filter
750/- | 2 | |
| 378333 | 0771839084 | MR.Thushara Fernando | 2019-12-31 | Whirlpool W/M | 31276 | INF185008712 | | Not Working | 2019-12-31 | Bd attended
Remove Bottom Mount | Nil
650/- | 2 | |
| 378038 | 0718064321 | Mrs. T.I.Withanawasam | 2019-12-30 | SAMSUNG REF. | RS58K6487Sl | OFNM4ABH900520R | | WATER leek | 2020-01-04 | BD attended 2000/- collect
Drain Lin Cleen
Harsha | Nil
750/- | 2 | |
| 378034 | 0771179149 | Mr Patric WTS | 2020-01-04 | Candy D/Washer | CDP1LS39W-19 | 3200118819111040 | | Not working | 2020-01-04 | Bd Attended
Refer to S/C
Inform Nishika
Harshana | Nil
750/-
Transport 120/- | 2 | |
| 377349 | 0763438733 | Mr.W.C.D.Alvis | 2019-12-27 | Candy D/Freezer | CCHE 200Eu | 3700043917110048 | | Current Leek | 2019-12-28 | BD attended
2000/- Not Payed ###
Inform Nishika
Need to Replace Plug Top. Costumer say hi will D0
Harsha | Nil
750/- | 2 | |
| 377337 | 0713990883 | Mr. Sanjeeva Perera | 2019-12-28 | Candy M/MW/Oven | MIC25GDFX | 16030035 | | NOT Working | 2019-12-30 | BD attended 2000/- collect
Need Parts PCB / HV CAP / Magnetron
Inform Nishika
27/01/20 customer refused estimate
Job completed
750/- | | 2 | |
| 377263 | 0777104693 | Ms. Niruthika | 2019-12-24 | CANDY HOB | PG952/1SXGH | 16190061 | | Service | 2020-01-06 | BD attended 2000/- Collect
Need Parts / Ignition Generator
Inform Nishika
| Nill
400/- | 2 | |
| 376733 | 0716837827 | K.M.J.SamanJeewa | 2019-12-24 | Candy W/M | CS1071D1/1-04 | 3100737017220025 | | Water over flowing | 2019-12-27 | Bd Attended 2000/- Collect
Need Parts/ Water presser switch
Inform Nishika
Harsha | First attended 27/12/19 650/-
Second attended 28/01/20 rowen part 650/-
Tired attended 31/01/20 replace part 650/-
Total 1950/-
Job Completed | 2 | |
| 376725 | 0776106289 | Mr. N.K. De Silva | 2019-12-24 | CANDY HOB | FST100/6X | 33701180 | | Gas flame Issues | 2019-12-30 | BD Attended 2000/- Collect
Need Service And PartsThermo Sensor
Inform Nishika
Completed
| Nil
400/- | 2 | |
| 376701 | 0777335094 | Kalinga Herath | 2019-12-23 | Candy W/M | GVS1510TWHC3/1-S | 3100753217086035 | | Cannot bring temperatures to 0 | 2019-12-26 | BD Attended
Need part Control panel
Completed | First attended 25/12/19 650/-
01/01/20 replace panel 650/-
1300/-
| 2 | |
| 375498 | 0777413409 | Mrs.Sonali | 2019-12-17 | Candy W/M | GC 1082D1/1-S | 3100532315160004 | | WATTER Leeking
| 2019-12-19 | Bd Attended
Need Parts / Shoke /Drain hose
Inform Nishika
2000/- collect For visiting
Parts received on 13/01/2020
Replace Shoke And Drain hose
Job Completed 14/01/20 | First attended 650/-
Replaced shoke And D/Hose 1000/-
Total 1650/- | 2 | |
| 374779 | 0773372371 | Mr.Hasan | 2019-12-14 | Candy W/M | CT150 Q105S | 3100845018250032 | | Spin Not Working | 2019-12-19 | BD attended
Drain Pump Out Need REPLACE
PART ORDER
Inform Nishika
Harshana
| First attended 650/- | 2 | |
| 373210 | 0777791407 | Mr.D.S.Senarath | 2019-12-07 | Candy W/M | C431 | 3105467 504 2977 | | For Need Service | 2019-12-07 | Serviced Completed
2000/- collect for Visiting | Nil | 2 | |
| 373192 | 0775223125 | Ms.Disanayaka | 2019-12-06 | Candy W/M | CNL 69-01S | 31001329 0741 9913 | | After sometime triping | 2019-12-07 | BD Attended
Repair Completed | Nil | 2 | |
| 372745 | 0777423360 | Mr.Romesh Jayawardana | 2019-12-05 | Candy W/M | GV1510LWC2/1-S | 3100613110083003 | | NOt working | 2019-12-06 | BD attended / E 02 folt cord
2000/- collect for visiting
Need parts
Inlet valve
Informed Nishika.
Parts received on 20/12/19
Replace inlet valve 21/12/19
Job completed Rs.7750/- charge for repair | Inlet value
Fist attend 06/12/19 650/-
Second attend 21/12/19 950/-
Total 1600/- | 2 | |
| 372171 | 0772752426 | Mr.Ranil Fernando | 2019-12-02 | SAMSUNG REF. | RF858qalax3 | 060E43BF800123W | | No cooling | 2019-12-03 | BD attended
Serviced
2000/- collect for visiting
Job Completed | Nil | 2 | |
| 372107 | 0777352385 | Mr.Ashoka Gunawardana | 2019-12-03 | Candy D/Washer | CDP1LS39W-19 | 3200118819111008 | | INSTALLATION | 2019-12-06 | INSTALLATION COMPLETED | NIL | 2 | |
| 371513 | 0777948410 | Mr.A.Abeygonasekara | 2019-12-17 | Candy W/M | GVSW5106TC/1-19 | 3100865619116018 | | Installation | 2019-12-28 | Installation completed
Harsha | Nil
650/- | 2 | |
| 371472 | 0713865791 | MR. KUSAL PRADEEP | 2019-12-03 | Whirlpool W/M | WM70X | 170201558 | | DRYER Not Working | 2019-12-05 | BD Attended
Rat bits, Repaired
2000/- collect For visiting
Transport 600/-
Job Completed | Nil | 2 | |
| 371452 | 0710447458 | Mrs.K.D.V.S.Siriwardana | 2019-12-02 | Whirlpool Ref. | 480CB | INE181220720 | | NO cooling | 2019-12-04 | BD attended Compressor Out.
Need to collect for repair
2000/- colect
Inform Nishika.
Transport 330/-
Job Completed | Nil | 2 | |
| 371119 | 0768804002 | Mr.M.A.R.T.Munasinghe | 2019-11-29 | Whirlpool W/M | 31276 | INF184307783 | | NOISE | 2019-11-30 | BD Attended
No defect
(Harshana) | Nil | 2 | |
| 371092 | 0777787645 | Mr.S.W.M.Fernando | 2019-11-29 | SAMSUNG REF. | RS552NRUASL | 0EQL4ADJ800035N | | Not Cooling | 2019-11-30 | BD Attended
Waiting Inverter PCB
Request on 30/11/19
2000/- collect For visiting
04/12/19 PCB Received and Replace
Check Ref. Need to Replace Compressor
Need to collect for repair
Inform C/S
Job Completed | Inverter PCB | 2 | |
| 371088 | 0773932200 | Mr.J.M.Ariyadasa | 2019-11-29 | CANDY HOB | CLG64SGX | 3380097114240160 | | BURNERS Not Working | 2019-11-30 | BD attended
Service Completed
2000/- Colected | Nil | 2 | |
| 348519 | 0779088871 | E.Abesinghe | 2019-08-20 | SAMSUNG REF. | RT34M5532S8 | OFF04DAK800091N | | No cooling | 2019-08-20 | BD Attended | Nil
T/P 480/-
750/-
Total1230/- | 1 | |
| 344682 | 0714095706 | Mr.Shameen | 2019-07-31 | SAMSUNG REF. | RS21HFLMR | 150443AF800379T | | No Cool | 2019-09-02 | Re gas
Job Completed | R134a | 1 | |
| 344616 | 0768707435 | Mr.Dilan | 2019-08-19 | SAMSUNG REF. | RSH3FHBP1 | 013542BQ500010F | | No Cool | 2019-08-23 | Need Compressor | | 2 | |
| 341979 | 0777638832 | A.H.Mohamed | 2019-07-23 | SAMSUNG REF. | REFRS21HZLMR1/XTL-S | V00243Af100055 | | No cooling | 2019-08-12 | Need Compressor
Part Ordered- 25/07/19
Parts Received on 09/08/19
Job completed on 12/08/19
Re gas
Replace compressors | R134a
Compressors supply by softlogic | 1 | |
| 341922 | 0777281987 | Mr. A.Koonara | 2019-07-22 | SAMSUNG REF. | RETRs55K5010S9 | OGOK4ABJ600183 | | Noisy | 2019-07-23 | Attend
Job Completed | Nil
750/- | 2 | |
| 338293A | 0714451880 | NELSONS & co. | 2019-06-26 | Candy W/M | GVF1510LWHC3/1-S | 3100753419070027 | | Instaltion annd Demo
| 2019-06-26 | Innsttalation Complited | nil | 1 | |
| 332836 | 0771484598 | Mrs.K.sharanya | 2019-06-05 | Candy W/M | CS1071D1/1-04 | 3100737019110199 | | Installation | 2019-06-06 | Installation Completed | Nil | 1 | |
| 332441 | 0778449100 | Mrs.Rohshani Ranasinghe | 2019-06-06 | Panasonic W/M | NA-70B6 | 183PAJAULU00140 | | Big Noisy | 2019-06-07 | Remove tub and serviced
Inside steel wire / removed
Repair completed
| Nil
1800/- | 2 | |
| 328815 | 0781507607 | Miss Kanthi | 2019-05-17 | SAMSUNG REF. | RT26FAKMASE/IG | R7864PAG300339T | | Not Cooling | 2019-05-18 | BD Attend
Costumer says ok. Anything happens hi will call. | Nil | 1 | |
| 326140 | 0112611077 | Petrokem Lanka pvt. Ltd. | 2019-05-07 | TCL A/C | TCC-60ZHRA/U3(03) | 05 1080001500 1 3010021 | | BD - Noise coming | 2019-05-07 | BD attended.
Transfer to company team | Nil | 2 | |
| 324743 | 0718667603 | National water supply & Drainage Board | 2019-05-08 | Panasonic A/C
Panasonic A/C | CU-YT43KBH52
CU-YT43KBH53 | 7877404025
7877205545 | | BD-Unite triping | 2019-05-09 | Bd completed
Refer to s/c teem
| Nil | 1 | |
| 324401 | 0777289315 | Mr.Rohan de Silva | 2019-04-27 | SAMSUNG REF. | RT49K6333BS | OFF34DAM100101D | | Installation and Dimo | 2019-04-27 | Installation completed | Nil | 1 | |
| 324095 | 0714287569 | Mr.Jeganathan | 2019-04-26 | Samsung W/M | WA82B4TEC/XTL | W1425ZCC300194H | | Watter not coming from tap | 2019-04-27 | Cleaning inlet filter. Rs.2000/- for Softlogic
(Replaces inlet valve 4500/-) | Inlet valve coil | 1 | |
| 323582 | 0714679226 | Mr.Manjula Dayasiri | 2019-04-30 | SAMSUNG REF. | RT28K3022SE/IG | 03DS4PBK200464V | | No cooling | 2019-05-07 | Replace hi side gas pipe line in the drain try and re gassing. | R600a gas and copper tubes | 1 | |
| 322150 | 0778742100 | Mr.Jaliya Rambukpota | 2019-04-10 | SAMSUNG REF.
Whirlpool W/M | RT28K3022SE/IG-04
31276 | 03DS4PBM200915D
3127601182021912 | | Installation & Demonstration | 2019-04-10 | Installation complicated | nil | 1 | |
| 322141 | 0112183704 | MR.Ajith Koonara | 2019-05-30 | SAMSUNG REF. | REFRS21HDTPN1/XTL | D15742113Z400075V | | Not cooling | 2019-07-12 | Replace Compressor
Re Gassing | Compressor- Supply By Softlogic
R134a | 1 | |
| 318366 | 07773535661 | I Conic Development pvt.ltd. | 2019-04-06 | SAMSUNG REF. | RT39FAJEDSP | 5124DBD200258R | | Not working | 2019-04-09 | checked. Main PCB out of order.
Informed mr. Dilan. | nil | 1 | |
| 317980 | 0772161841 | Mr. Eranga Herath | 2019-03-27 | CANDY HOB | CPG64SGXLPG | 3380151018330002 | | INSTALLATION | 2019-03-27 | INSTALLATION COMPLETED | NIL | 1 | |
| 317855 | 0776115385 | Mr.Nazeer | 2019-03-25 | Candy Hob. | CLG631SPX | 338009631830046 | | Installation | 2019-03-26 | Installation completed | Nil | 1 | |
| 317648 | 0777660740 | Mr.Dilanka Mannakkara | 2019-03-23 | Candy D/Freezer | CCHE 200EU | 37000439 17240028 | | Not working | 2019-03-23 | Remove door light wire
Job completed | Nil | 1 | |
| 316825 | 0714098479 | Mr.Gamage | 2019-05-30 | SAMSUNG REF. | RT27KARM | 03BL4PAH100152 | | No cooling | 2019-06-05 | Re Gas
Repair gas leak
Replace Copper Tube of Condenser
Replace Door Gasket | R134a
Copper Tube
Door Gasket - Supply By Softlogic | 1 | |
| 315931 | 0773918282 | Mr. M.Z.M.Illiyas | 2019-03-19 | SAMSUNG REF. | | | | Installation | 2019-03-20 | attend. customer say not required the help | nil | 1 | |
| 312904 | 0777681144 | N.K.Ramesh | 2019-03-05 | SAMSUNG REF. | RS21HZLMR1 | V00243AF800211F | | Not Working | 2019-03-05 | Defrost Fan Serviced.
Job Complicated. | nil | 1 | |
| 310115 | 0766366293 | Ms.Vyshi | 2019-02-23 | Whirlpool W/M | 3127 | INF175019671 | | Installation and Dimo. | 2019-02-23 | Installation Completed | nil | 1 | |
| 309594 | 0713212395 | Mrs.F.S.Liaquath | 2019-02-20 | Candy Hood | CFT610/4X | 3690088218010005 | | Installation And Demo | 2019-02-20 | Job cannot do
Char/ Filter Wrong
Inform to Dulanjaya.
job Completed. | Nil | 1 | |
| 307946 | 0772366634 | M. Milinda Jayawardana | 2019-02-11 | Candy W/M | GVSW485TC-S | 3100750918036060 | | Not working | 2019-02-11 | No Defect | Nil | 1 | |
| 307145 | 0773371100 | Mr.Tharidu Kalaniarachchi | 2019-02-09 | Candy Hob. | CPG64SGXLPG | 3380151018210040 | | Not Working | 2019-02-10 | Gas leak
Repair done | | 1 | |
| 307102 | 0777871701 | Mrs.K.Rodrigo | 2019-02-05 | Samsung Ref. | RT36FDJFASL/IG | R7894PAG100063A | | Not Working | 2019-02-05 | BD attended | Nil | 1 | |
| 305195 | 0777368141 | Mr.aNIL P.C.W.Bandara | 2019-01-26 | Candy M/MW/Oven Candy Hud Candy Hob. | FCXE825VX CFT610/3X C1640CBA/1 | 3370163117130053
3690077317140229
3380120318090890 | | Installation & Demostration | 2019-01-26 | Installation & Demostratio
Job Complited | Nil | 1 | |
| DRM/312998 | 0779210098 | Ms.R.D.Wijesekara | 2019-03-07 | SAMSUNG REF. | | | | No cool | 2019-03-08 | Service evaporater fan.
Job complicated.
Replace
D/F Senser
Job Complicated
Rs.3850/-
| Yellow Senser for D/F | 1 | |
| DRM/331180 | 0772932711 | Maharoof | 2019-05-28 | NATIONAL W/M | NA-F42S1T | 570393 | | PCB Not Working | 2019-05-28 | Repair PCB
6000/- | Transformer | 1 | |
| NE00020519 | 0766260174 | Nelson co. | 2019-05-08 | POLYTRON REF | 18LT6R | 88D0096 | | No Cooling | 2019-05-15 | Attend
Compressors Defect
Need to colect
Repair cost: 2000-/
Transport: 3630/-
Total : 5630/- | nil | 1 | |