| Job Number | Phone | Name | Job Date | Product | Model | Serial | Complaint | Repair Date | Repair Details | Parts Used |
|---|
 | 2008117071329 | 0777771349 | Mr.Ruwan Liyanaarchchi | 2020-08-11 | BEKO- WM | WMY 712832 | 7139442100 | Not Starting | 2020-08-11 | DB attend @ Water Damege
Need To Repair PCB
12/08/20 H/O To S/C
14/08/20 Received PCB After Repair
15/08/20 Fix PCB / OK
Job Completed
| Nil
1000/- |
 | 2008087676812 | 0773399465 | Mrs.Hazeene | 2020-08-10 | | | | Not Cooling | 2020-08-11 | No Answer the Phone | |
 | 2008051013520 | 0777752068 | Mrs.Sewandi Alvis | 2020-08-10 | BEKO - Ref. | G92605NE | 18-100027-01 | Freezer Not Working | 2020-08-12 | BD Attended
Need part @ DF Sensor | |
 | 2007258212292 | 0773738466 | Mr.Himali Diyabandige | 2020-08-11 | SINGER - Free Stand Oven Cooker | | | Timer Not Working | 2020-08-12 | BD Attended @ Timer Not Working
Need Replace Timer
13/08/20 Estimate @ Timer - 1761/-
Transport & Labor 1500/-
Total 3260/- Inform customer
Estimate not approved 22/08/20
| |
 | 02022019 | 0112766028 | Mrs.Somapala | 2019-02-19 | INDESIT-OVEN | K3G210(X)/EX | 907234021 | Not Working | 2019-02-20 | Serviced
RS.2000/-
completed | Nil |
 | 01022019 | 0773999373 | Mrs.Shiroma Perera | 2019-02-19 | Kenwood M/W/Ovnn | MW598 | 22721010118 | Working But No Heating | 2019-02-20 | Product Collected on 18/02/2019 for Repair
Replaced hv fuse on 20/02/2019
Deliver on 21/02/2019
Rs.3900/-
Job complicated | hv fuse |
 | 424805 | 0768707435 | Mr.Dilan | 2020-09-30 | SAMSUNG - Ref. | REFRT37M5532S9/IG | OFF24DAJB00229 | Not cooling | 2020-10-23 | Replace Compressor 1000/-
Re Gas 4500/-
Total 5500/- | Compressor Supply By Softlogic |
 | 424454 | 0768707435 | Mr.Dilan | 2020-09-30 | SAMSUNG - Ref. | REFRR19N1Y11MU/IG-S-HPIR0 | 043W4PAK20283 | No cooling | 2020-10-07 | Thomo Adjste
750/- | Nil |
 | 423710 | 0768707435 | Dilan | 2020-09-29 | SAMSUNG - Ref. | REFRT37M5532S9/IG-S | OFF24DAK300774 | NOT COOLING | 2020-10-01 | Replace D/F Back Cover / D/F Sensor/ D/F Heter
1500/-
| Above Parts Supply By Softlogic |
 | 423402 | 0768707435 | Mr.Dilan | 2020-11-10 | SAMSUNG - Ref. | REFRS552NRUASL | OEQH4ANK300HGH | No cooling | 2020-11-15 | Re Gas - 4500/- | |
 | 421263 | 0768707435 | Mr.Dilan | 2020-09-04 | SAMSUNG - Ref. | RSA2NQTF1 | Y3114ADBB00002V | Not cooling | 2020-09-08 | Re Gasing
4500/- | R134a |
 | 398876 | 0777189004 | Mr.S.K.D.Ravindra | 2020-05-27 | Candy W/M | CT100-Q988S | N3100845119170008 | Big Sound | 2020-05-27 | BD attended
Fix Drain Hose in the D/Pump750/-
Transport 240/-
Total 990/- | Nil |
 | 397573 | 0767686849 | Mrs.C.L.J.Bonipas | 2020-05-18 | SAMSUNG REF | RT20HAR1DSA | 0EEQ4DAMB01363T | Big Sound | 2020-05-20 | BD Attended
Need To Replace Compressor
Inform Nethmi bd attend 750/-
Transport 360/-
Total 1110/- | |
 | 394091 | 0771323626 | Mahesh Dushmantha | 2020-03-11 | SAMSUNG REF | RS52N3313BC | 0T1H4ADM100044H | DOOR HANDLE ISSUE | 2020-03-12 | RE FIX DOOR Handle
750/-
Transport 360/-
Total 1110/- | Nil |
 | 393886 | 0716418988 | Mr.thilina Ileperuma | 2020-03-11 | SAMSUNG-W/M | EA70H4000SG | 0BPY5DBN102381F | INSTALLATION | 2020-03-11 | Installation completed
650/-
Transport 240/-
Total 890/- | Nil |
 | 393358 | 0777294710 | Morich.pvt. | 2020-03-11 | Candy W/M | CS1071D1/1 | 3100737018130086 | WATER LEAKING | 2020-03-11 | BD ATTENDED 2000/- COLLECT
Drain line fix
650/- | Nil |
 | 392273 | 0765427444 | Mrs.Karen de silva | 2020-03-02 | SAMSUNG REF | RT37K3662SL/IG | 03DN4PAJ100491F | No cooling | 2020-03-03 | Bd attended
Need part/ D/F Sensor
Inform nethme
First attended 750/-
Transport 420/-
Second attend 420/- +
Replace D/F Sensor 750/-
Total 2340/- | D/F Sensor |
 | 392057 | 0778280586 | Suresh Kumara Alvis | 2020-02-29 | SAMSUNG-W/M | WA70H4000SG | 0BPY5DBM101458A | Not working | 2020-02-29 | Bd Attended
Unite collect for repair
Need part/ pcb
Inform nethmi
First attended 650/-
Transport
Second Attended 650/-
Pcb replace 950/-
Total 2250/-
####Job no change to 391882 to 392057#####
PCB Receive on 30/05/2020
Replaced PCB Completed on 01/06/2020
| PCB supply by S/C |
 | 391501 | 0766907489 | Mr.H D C Silva | 2020-02-26 | SAMSUNG REF | RT28K3022SE/IG | 03DS4PBK500203X | Water leek | 2020-02-27 | Ages copper tube
Ok
750- | Nil |
 | 389903 | 0773881896 | Gigantic trade center | 2020-02-19 | SAMSUNG-W/M | | | Not working | 2020-02-20 | Bd Attended
Customer not in home
Inform Nethmi
650/-
Transport 300/-
Total 950/- | |
 | 388804 | 0775224475 | DESHAL PANDITHGE | 2020-02-14 | Candy W/M | GC1082D1 | 3100532316096026 | Not Working error cord E 03 | 2020-02-15 | BD ATTENDED 2000/- Collect
650/-
Service DrainPump 600/-
Total 1250/-
| |
 | 388688 | 0770505881 | Mrs.M.Bastin | 2020-02-13 | SAMSUNG REF | R37K3662SL/IG | 03DN4PAH900017K | BOTH side heating | 2020-02-15 | Bd Attended ### 2000/- Not Payed ####
Company called the customer and say that defect is normal, no need to do anything
750/-
| Nil |
 | 388052 | 0770756895 | Dilan Nilaweera | 2020-02-12 | Candy W/M | CS1071D1 | 3100737019500112 | Installation | 2020-02-13 | Installation Completed
650/- | Nil |
 | 387473 A | 0714784479 | Mr.Kasun Rathnayake | 2020-02-12 | SAMSUNG REF | RT 30K3322S8/1G-04 | 03KS4PBMB00055T | Installation | 2020-02-12 | Installation Completed
750/-
Transport 760/-
Total 1510/- | Nil |
 | 386089 / B | 0777906060 | Mr P G S Roshan | 2020-02-05 | SAMSUNG REF. | RT42K5532BS | 0FF14DAMB00063N | INSTALLATION | 2020-02-05 | Installation completed
750/- | Nil |
 | 384895 | 0773207603 | Thushara Senavirathna | 2020-01-26 | Candy W/M | CS1071D1 | 3100737017080007 | Not Working | 2020-01-27 | BD attended 2000/- Collect
Need Part/ PCB
Inform Nishika
Customer not agreed to estimate
Close the job
650/- | This REPJ no 384551 is changed to 384895 by Softlogic s/c |
 | 383699 | 0718066460 | Mr. Tharanga Adikari | 2020-01-23 | Samsung W/M | WA70H4000HG | 0BPY5DBJ800171P | Not working | 2020-01-24 | Bd Attended 2000/- Collect
Need part/ main PCB
Inform Nishika
First attended on 24/01/20
Second attended on 29/02.20 for replace PCB
PCB receive on 28/02/20
650/-
Transport 240/-
PCB replace 650/-
Transport 240/-
Total 1780/- | Pcb |
 | 382874 | 0714712826 | K D L Perera | 2020-01-25 | Panasonic W/M | NA F 7086 | 19APAJAULU00088 | INSTALLATION | 2020-01-25 | INSTALLATION completed
Transport 360/-
650/-
1010/- | Nil |
 | 382514 | 0777355994 | Mr mukeeth | 2020-01-20 | Candy W/M | CE430 ECL | 31106610 9924 5100 | DRAIN NOT WORKING | 2020-01-21 | BD ATTENDED / WQDA001543 2000/- PAY TO SOFTLOGIC
Need part/ drain pump
Inform Nishika
Customer say no need to repair | Nil |
 | 382047 | 0701160696 | Mr.NAMAL | 2020-01-16 | Panasonic W/M | NA 127MB2LAE | 4317238210191075G00047 | Unusual Vibration | 2020-01-17 | BD Attended 2000/- Collect
Remove Transport bolts | 650/-
Transport 120/-
770/- |
 | 381261 | 0777570972 | Saman Wejesekara | 2020-01-13 | Samsung W/M | WW70J5210IW/TL | 0DXL5ADG700070H | Water leek | 2020-01-13 | BD Attended 2000/- Collect
Need Parts / Door Gasket
Inform Nishika
Refer to s/c
Completed
| 650/- |
 | 381228 | 0766512090 | Mrs Sujeewa | 2020-01-12 | SAMSUNG REF. | RS52N3313SL | 0T1K4ADKC00028W | WATER leaking from Dispenser | 2020-01-14 | BD attended
Repaired ok
Harshana | Nil
750/- |
 | 380380 | 0775910675 | Gihan wejesooriya | 2020-01-08 | Candy W/M | Cs1071d1 | 3100737017220187 | Not Working | 2020-01-08 | First attended 2000/- Cal
no power in the house 650/-
Second attending 650/- need part / Main pcb
Inform nishika
Parts Received on 21/01/20
Replace pcb on 22/01/02
Job completed | Main PCB
650/- first
650/- second
650/- thred
Total 1950/-
|
 | 379998 | 0719886008 | R M V L Rajapaksha | 2020-01-08 | SAMSUNG REF. | RR19H1413VJ | 03J54PAH600589N | Not cooling | 2020-01-16 | BD attended- Harshana
Need collect / gas leek
13/01/20 collected
Regas
Deliver on 16/01/2020 | Re gas 4500/-
3 time attended 1000/-
5500/- |
 | 379935 | 0777221622 | Mr Zaid | 2020-01-07 | SAMSUNG REF. | RT36JDRZASL/IG | 03BN4PAG600118V | Not cooling | 2020-01-11 | BD Attended
Need replaced D/F Sensors
Part receive on 23/01/20
Replace on 24/01/20
(Connect with REPJ 379936) | D/F sensor
First attended 750/-
Second attended 750/-
1500/- |
 | 379841 | 0765435785 | Mrs.SRIKANTHI DE MEL | 2020-01-07 | SAMSUNG REF. | RT26H3000SE/1G | 0A084ZAFA00261F | No cooling | 2020-01-07 | BD Attended
Gas leek
Need to collect
Inform Nishika | Nil
750/- |
 | 379573 | 0772532722 | Smith Koralage | 2020-01-06 | CANDY- HOOD | CFT610/4X | 3690088219040097 | GLASS ISSUE | 2020-01-07 | BD ATTENDED
Need part/ front Glasses with Bracket
Inform Nishika
First attended 07/01/20 650/-
Second attend 11/02/20 650/-
Transport 480/-
Second attended transport 480/-
Total 1610/- | Nil |
 | 379219 | 0773833395 | A.M.Riyas | 2020-01-04 | SAMSUNG REF. | RT26 | 856AD680000001 | No cooling | 2020-01-06 | BD Attended 2000/- Collect
Gas Leek Need to Collect | Nil
750/- |
 | 379034 | 0777300177 | Dr. Harsha De Silva | 2020-01-04 | SAMSUNG REF. | RS21HUTPN1 | U99543ADB00063V | FREEZER Not cooling | 2020-01-04 | Bd attended 2000/- Collect
Condenser clean
Harsha
| Nil
750/- |
 | 379031 | 0774984487 | Silvi Kris Pvt Ltd | 2020-01-04 | Candy W/M | CT150-Q105S | 3100845014250077 | Noise coming | 2020-01-08 | Bd attended
Legs alignment | Nil
650/- |
 | 378861 | 0777948410 | Mr.A.Abeygonasekara | 2020-01-23 | Candy W/M | GVSW5106TC/1-19 | 3100865619116018 | Knob broken | 2020-01-23 | BD Attended
Need part/ Control knob
Inform Nishika | |
 | 378348 | 0776068993 | Mr Johan gunawardana | 2019-12-31 | SAMSUNG REF. | Rs21HUTPN1 | U99543AFC00012R | Need to replace filter | 2020-01-20 | Bd Attended
Replace filter | Filter
750/- |
 | 378333 | 0771839084 | MR.Thushara Fernando | 2019-12-31 | Whirlpool W/M | 31276 | INF185008712 | Not Working | 2019-12-31 | Bd attended
Remove Bottom Mount | Nil
650/- |
 | 378232 | 0774772868 | Mr Kaplan Deshapriya | 2019-12-30 | Candy W/M | CS1071D1/1-04 | 3100737019340054 | INSTALLATION | 2019-12-30 | INSTALLATION Completed
Transport 348/- | Nil
650/- + 350= 1000/- |
 | 378227 | 0760859347 | Mr B. Kumaranayake | 2019-12-30 | Candy W/M | CS1071D1 | 3100737019250121 | INSTALLATION | 2019-12-30 | Installation completed
Trans port 348/- | Nil
650/-
Transport 350/-
Total 1000/- |
 | 378038 | 0718064321 | Mrs. T.I.Withanawasam | 2019-12-30 | SAMSUNG REF. | RS58K6487Sl | OFNM4ABH900520R | WATER leek | 2020-01-04 | BD attended 2000/- collect
Drain Lin Cleen
Harsha | Nil
750/- |
 | 378034 | 0771179149 | Mr Patric WTS | 2020-01-04 | Candy D/Washer | CDP1LS39W-19 | 3200118819111040 | Not working | 2020-01-04 | Bd Attended
Refer to S/C
Inform Nishika
Harshana | Nil
750/-
Transport 120/- |
 | 377349 | 0763438733 | Mr.W.C.D.Alvis | 2019-12-27 | Candy D/Freezer | CCHE 200Eu | 3700043917110048 | Current Leek | 2019-12-28 | BD attended
2000/- Not Payed ###
Inform Nishika
Need to Replace Plug Top. Costumer say hi will D0
Harsha | Nil
750/- |
 | 377337 | 0713990883 | Mr. Sanjeeva Perera | 2019-12-28 | Candy M/MW/Oven | MIC25GDFX | 16030035 | NOT Working | 2019-12-30 | BD attended 2000/- collect
Need Parts PCB / HV CAP / Magnetron
Inform Nishika
27/01/20 customer refused estimate
Job completed
750/- | |
 | 376841 | 0777769844 | Mr. Ronny Fernando | 2019-12-23 | Candy W/M | GC12102D2/1S | 3100543813373018 | abnormal sounds | 2019-12-23 | Bd attended 2000/- Collect
Spider Broken
Cottons For Costumer inform Nishika
Harshana | Nil
650/- |
 | 376771 | 0704800130 | Manjula Alwis | 2020-01-03 | Samsung W/M | WD80K6410OW/FQ | 0R2B5ABKA00034N | Dryer Not Working
Error HC | 2020-01-03 | BD attended
Error HC Displaying,
Ref To S/C
Transport 28km total | Nil
650/-
Transport 200/-
850/- |
 | 376733 | 0716837827 | K.M.J.SamanJeewa | 2019-12-24 | Candy W/M | CS1071D1/1-04 | 3100737017220025 | Water over flowing | 2019-12-27 | Bd Attended 2000/- Collect
Need Parts/ Water presser switch
Inform Nishika
Harsha | First attended 27/12/19 650/-
Second attended 28/01/20 rowen part 650/-
Tired attended 31/01/20 replace part 650/-
Total 1950/-
Job Completed |
 | 376704 | 0776796433 | Mr. Akila Samarajeewa | 2019-12-23 | Whirlpool W/M | 31276 | INF174602546 | Clothes Get Damaged | 2019-12-23 | BD attended 2000/-Collect
Tube Clean
Completed
Harshana | Nil
650/- |
 | 376690 | 0772919877 | ms.Rushani Withana | 2019-12-23 | CANDY 4 Burner + Oven | CPG64SGX | 3380151018080026 | Burners Not Working | 2019-12-23 | BD Attended (2000/- NOT Collect )
Refuse to Pay Informed Nishika
Need Replace Ignition Generator
Parts order | Nil
400/- |
 | 376672 | 0777393036 | Mehnaz | 2019-12-23 | SAMSUNG REF. | RS21HUTPN1 | V00143AGB00006F | No cooling | 2019-12-24 | BD attended 2000/- Collect
PCB Burn and Compressor
Refer to S/C | 750/- |
 | 376413 | | S/C Dilan | 2020-01-01 | SAMSUNG REF. | RS21HUTPN1 | U99543AF100245J | No cooling | 2020-01-03 | Re gas
Completed | R134a Gas
4500/-
Harsha |
 | 376032 | 0773018880 | Mrs.s.p.Ranawaka | 2019-12-21 | CANDY HOB | CGG66TBT | 3300063214240055 | C/S Not working
Gas leaking
| 2019-12-23 | BD Attended 2000/- Collect For Visiting
Repair Completed
Fix Knob And Top Cover
Repair cost 1000/- | Neal
400/- |
 | 375526 | 0769942095 | Ahomed azeef | 2019-12-17 | Panasonic W/M | NA F70B5 | 1771A00016 | Unit Malfunction | 2019-12-17 | BD Attended
Pcb out
Part order. Informed nishika
2000/- collect for visiting
No pcb.unit will colect by s/c for repair
Job completed | Nil
650/- |
 | 375498 | 0777413409 | Mrs.Sonali | 2019-12-17 | Candy W/M | GC 1082D1/1-S | 3100532315160004 | WATTER Leeking
| 2019-12-19 | Bd Attended
Need Parts / Shoke /Drain hose
Inform Nishika
2000/- collect For visiting
Parts received on 13/01/2020
Replace Shoke And Drain hose
Job Completed 14/01/20 | First attended 650/-
Replaced shoke And D/Hose 1000/-
Total 1650/- |
 | 374822 | 0777513940 | mr.P.A.A.Panditharathna | 2019-12-14 | Whirlpool W/M | 31110 | Inf164408301 | Drain not working | 2019-12-16 | BD attended
Drain service
Completed
2000/- collect For visiting | Nil
650/- |
 | 374779 | 0773372371 | Mr.Hasan | 2019-12-14 | Candy W/M | CT150 Q105S | 3100845018250032 | Spin Not Working | 2019-12-19 | BD attended
Drain Pump Out Need REPLACE
PART ORDER
Inform Nishika
Harshana
| First attended 650/- |
 | 374140 | 0777972078 | Mr.R.U.A.Weerasooriya | 2019-12-10 | Whirlpool W/M | 31276 | INF184307942 | Drain hose damage | 2019-12-16 | BD Attended
No defect
Harshana | Nil
650/- |
 | 373192 | 0775223125 | Ms.Disanayaka | 2019-12-06 | Candy W/M | CNL 69-01S | 31001329 0741 9913 | After sometime triping | 2019-12-07 | BD Attended
Repair Completed | Nil |
 | 372745 | 0777423360 | Mr.Romesh Jayawardana | 2019-12-05 | Candy W/M | GV1510LWC2/1-S | 3100613110083003 | NOt working | 2019-12-06 | BD attended / E 02 folt cord
2000/- collect for visiting
Need parts
Inlet valve
Informed Nishika.
Parts received on 20/12/19
Replace inlet valve 21/12/19
Job completed Rs.7750/- charge for repair | Inlet value
Fist attend 06/12/19 650/-
Second attend 21/12/19 950/-
Total 1600/- |
 | 372260 | 0777364318 | Ms.Geethamali Abewrna | 2019-12-04 | Samsung W/M | WW75J5410GS/TL | 0DYR5ADG500030N | Not working | 2019-12-04 | BD Attended
Control PCB Not Working
Need Parts
Inform C/S
2000/- collect for visiting
Receive PCB 10/12/19
Replace PCB Job completed 10/12/19 | Control PCB |
 | 372171 | 0772752426 | Mr.Ranil Fernando | 2019-12-02 | SAMSUNG REF. | RF858qalax3 | 060E43BF800123W | No cooling | 2019-12-03 | BD attended
Serviced
2000/- collect for visiting
Job Completed | Nil |
 | 372107 | 0777352385 | Mr.Ashoka Gunawardana | 2019-12-03 | Candy D/Washer | CDP1LS39W-19 | 3200118819111008 | INSTALLATION | 2019-12-06 | INSTALLATION COMPLETED | NIL |
 | 371517 | 0777739095 | Mr.Devinka S Rodrigo | 2019-12-06 | Samsung W/M | Cs1071D1/1-04 | 3100737018330153 | Installation | 2019-12-10 | Installation completed
Harshana | Nil |
 | 371493 | 0777537587 | Mr Damith Rajitha | 2019-12-03 | SAMSUNG REF. | RT42K5468SL/TL | 0D1J4DBH600536N | Trip goes while powering | 2019-12-04 | DB Attends
Compressor out of order
Need to collect
Inform s/c
2000/- collect for visiting
Job Completed
| Nil |
 | 371472 | 0713865791 | MR. KUSAL PRADEEP | 2019-12-03 | Whirlpool W/M | WM70X | 170201558 | DRYER Not Working | 2019-12-05 | BD Attended
Rat bits, Repaired
2000/- collect For visiting
Transport 600/-
Job Completed | Nil |
 | 371272 | 0773242441 | Mr. Nihal Kalupahana | 2019-12-02 | Candy W/M | CS1071B1 | N310073701804308 | NOT Fuctioning | 2019-12-05 | BD attended
Drain Block.need to collect
unit received for repair
Costumer handed to my w/shop on 14/12/19
2000/- collect for visiting
TRANSPORT 120/-
19/12/12 Inform nishika to colect wm to s/c for repair | Nil
650/- 120/-
770/- |
 | 371119 | 0768804002 | Mr.M.A.R.T.Munasinghe | 2019-11-29 | Whirlpool W/M | 31276 | INF184307783 | NOISE | 2019-11-30 | BD Attended
No defect
(Harshana) | Nil |
 | 371092 | 0777787645 | Mr.S.W.M.Fernando | 2019-11-29 | SAMSUNG REF. | RS552NRUASL | 0EQL4ADJ800035N | Not Cooling | 2019-11-30 | BD Attended
Waiting Inverter PCB
Request on 30/11/19
2000/- collect For visiting
04/12/19 PCB Received and Replace
Check Ref. Need to Replace Compressor
Need to collect for repair
Inform C/S
Job Completed | Inverter PCB |
 | 347958 | 0768707435 | Mr.Dilan | 2019-08-19 | Daewoo Ref | DRQ29DEB | KE159E29140020 | No Cool | | | |
 | 346420 | 0777741566 | Shamin de Silva | 2019-08-12 | SAMSUNG REF. | REFERS21HUTPN1 | U99543BC8002892 | No cooling | 2019-08-20 | Replace Senser
| 1200/-
750/-
1950/- |
 | 344682 | 0714095706 | Mr.Shameen | 2019-07-31 | SAMSUNG REF. | RS21HFLMR | 150443AF800379T | No Cool | 2019-09-02 | Re gas
Job Completed | R134a |
 | 344616 | 0768707435 | Mr.Dilan | 2019-08-19 | SAMSUNG REF. | RSH3FHBP1 | 013542BQ500010F | No Cool | 2019-08-23 | Need Compressor | |
 | 341979 | 0777638832 | A.H.Mohamed | 2019-07-23 | SAMSUNG REF. | REFRS21HZLMR1/XTL-S | V00243Af100055 | No cooling | 2019-08-12 | Need Compressor
Part Ordered- 25/07/19
Parts Received on 09/08/19
Job completed on 12/08/19
Re gas
Replace compressors | R134a
Compressors supply by softlogic |
 | 341971 | 0777366522 | Munafer Nasir | 2019-07-24 | SAMSUNG REF. | RS21HUTPN1 | U99543AD500068J | No cooling | 2019-08-12 | Need Compressor
Part Order - 25/07/19
Received parts on 09/08/19
Job completed on 12/08/19
Re gas
Re please compressors | R134a
Compressors supply by softlogic |
 | 341792 | 0777447887 | R.Sirinivas | 2019-07-19 | SAMSUNG REF. | REERT53K6237SW/SS.5 | D654DBM300124 | No cooling | 2019-07-22 | Check No defeat | Nil |
 | 340565 | 0777314596 | M.S.Perera | 2019-07-19 | SAMSUNG REF. | REFRS21HUTPN1/XTL-S | U99543AF100245 | No cooling | 2019-07-22 | Re Gassing | R134a |
 | 339702 | 0772240091 | Mr.Sanjeewa | 2019-07-01 | Panasonic W/M | NA-F70B6 | 192PAJAULY00021 | Installation | 2019-07-01 | Installation Complited | Nil |
 | 338293D | 0714451880 | NELSONS & co. | 2019-06-26 | Candy Dryer | GVS C8DG-80 | 3110090619060048 | Installation | 2019-06-26 | Installation Complited | nil |
 | 334287 | 0773467778 | Mr.Afthab Azver | 2019-06-15 | SAMSUNG REF. | RT37M5532S9 | 0FF24DAM100560L | Installation | 2019-06-15 | Installation completed | Nil |
 | 332836 | 0771484598 | Mrs.K.sharanya | 2019-06-05 | Candy W/M | CS1071D1/1-04 | 3100737019110199 | Installation | 2019-06-06 | Installation Completed | Nil |
 | 328815 | 0781507607 | Miss Kanthi | 2019-05-17 | SAMSUNG REF. | RT26FAKMASE/IG | R7864PAG300339T | Not Cooling | 2019-05-18 | BD Attend
Costumer says ok. Anything happens hi will call. | Nil |
 | 328796 | 0112183704 | MR.Ajith Koonara | 2019-06-01 | SAMSUNG REF. | RFFRS55K5010S9/TL-S | 0G0K4ABJ600183X | Not working properly | 2019-07-12 | Replace D/F Fan
Replace D/F sensor
Replace Compressor
Re gas | D/F Fan Motor Supply By Softlogic
D/F Sensor Supply By Softlogic
Compressor Supply By Softlogic
R134a |
 | 328637 | 0772161841 | Mr. Eranga Herath | 2019-05-17 | Candy Hob. | CPG64SGX LPG | 3380151018330002 | Heat defect | 2019-03-17 | Job completed no defect | Nil |
 | 328637 | 0772161841 | Mr. Eranga Herath | 2019-05-17 | CANDY HOB | | | | | | |
 | 326140 | 0112611077 | Petrokem Lanka pvt. Ltd. | 2019-05-07 | TCL A/C | TCC-60ZHRA/U3(03) | 05 1080001500 1 3010021 | BD - Noise coming | 2019-05-07 | BD attended.
Transfer to company team | Nil |
 | 325822 | 0777815296 | D.R.Hettiarachchy | 2019-05-08 | SAMSUNG REF. | REFERS55NRUASL/SS-S | 0EQL4ADK300006 | NO COOLING | 2019-05-10 | Re gassing
Job completed | |
 | 325793 | 0112715682 | Softlogic Retail pvt.ltd. | 2019-05-08 | Panasonic A/C | CS-T43KTH52 | 7877411093 | not working | 2019-05-08 | BD complete
Refer to c/s teem | nil |
 | 325343 | 0773047400 | ms.Ramani Daulagala | 2019-05-03 | Panasonic W/M | WW70J4263IW/GU | 0DYU5ABG500083E | BD - Machine keeps moving | 2019-05-04 | Repair completed
Remove transport screw
2000/- for s/c | Nil |
 | 325021 | 0773046262 | Mr.M.M.M.Tariq | 2019-05-08 | Panasonic A/C | CU-PC9MKH | 78921118526 | BD Auto getting off | 2019-05-09 | BD Completed.
Outdoor unit bad.
Recommended to new ac | Nil |
 | 324783 | 0777951019 | Softlogic Service | 2019-05-31 | Panasonic Ref. | NRD511X-56-99 | 99019676033 | NOT WORKING | 2019-06-03 | Replace De frost Sensor | Defrost Sensor |
 | 324743 | 0718667603 | National water supply & Drainage Board | 2019-05-08 | Panasonic A/C
Panasonic A/C | CU-YT43KBH52
CU-YT43KBH53 | 7877404025
7877205545 | BD-Unite triping | 2019-05-09 | Bd completed
Refer to s/c teem
| Nil |
 | 324663 | 0712719449 | Mrs.Deepa Silva | 2019-04-30 | SAMSUNG REF. | RS52N3313SL | 0T1K4ADK900049V | Installation and dimo | 2019-04-30 | Installation completed | Nil |
 | 324628 | 0772229072 | Mr.D.C.I.Weerasooriya | 2019-04-30 | Candy W/M | CS1071D1/1-04 | 3100737018180168 | Installation and dimo | 2019-04-30 | Installation completed | Nil |
 | 324401 | 0777289315 | Mr.Rohan de Silva | 2019-04-27 | SAMSUNG REF. | RT49K6333BS | OFF34DAM100101D | Installation and Dimo | 2019-04-27 | Installation completed | Nil |
 | 324377 | 0765980980 | Mr.Macmillan Hashim | 2019-04-27 | Panasonic A/C | CS-S13TKH-S | 6983015295 | Not Cooling | 2019-04-27 | Customers say no cool.
But no defect. | Nil |
 | 322581 | 0777897862 | MR. MARZOOK | 2019-04-16 | Panasonic A/C | CS-PC12MKF
CU-PC12MKF | 2428307707
7895006666 | ac senser issue | 2019-04-17 | BD attend
No Defects | Nil |
 | 322150 | 0778742100 | Mr.Jaliya Rambukpota | 2019-04-10 | SAMSUNG REF.
Whirlpool W/M | RT28K3022SE/IG-04
31276 | 03DS4PBM200915D
3127601182021912 | Installation & Demonstration | 2019-04-10 | Installation complicated | nil |
 | 322141 | 0112183704 | MR.Ajith Koonara | 2019-05-30 | SAMSUNG REF. | REFRS21HDTPN1/XTL | D15742113Z400075V | Not cooling | 2019-07-12 | Replace Compressor
Re Gassing | Compressor- Supply By Softlogic
R134a |
 | 317881 | 0759369989 | Mr.Dharshika De Silva | 2019-03-27 | SAMSUNG REF. | RS51K5680SL | ORXN4ADK300245P | Sound | 2019-03-27 | More ice in the bucket.
Remove ice and ok.
Job completed. | Nil |
 | 317855 | 0776115385 | Mr.Nazeer | 2019-03-25 | Candy Hob. | CLG631SPX | 338009631830046 | Installation | 2019-03-26 | Installation completed | Nil |
 | 317648 | 0777660740 | Mr.Dilanka Mannakkara | 2019-03-23 | Candy D/Freezer | CCHE 200EU | 37000439 17240028 | Not working | 2019-03-23 | Remove door light wire
Job completed | Nil |
 | 316433 | 0777354430 | Mr.R.W.M.D.Dihan Dedigam | 2019-03-18 | Samsung W/M | | | lnstalltion | 2019-03-18 | sum auther technicians do | |
 | 315931 | 0773918282 | Mr. M.Z.M.Illiyas | 2019-03-19 | SAMSUNG REF. | | | Installation | 2019-03-20 | attend. customer say not required the help | nil |
 | 314613 | 0718736598 | Mrs.H.D.V.ILLAnkoon | 2019-03-16 | Candy Oven | FPE609/6X | 33701254 17440082 | Installation | 2019-03-16 | Installation Complicated. | nil |
 | 312904 | 0777681144 | N.K.Ramesh | 2019-03-05 | SAMSUNG REF. | RS21HZLMR1 | V00243AF800211F | Not Working | 2019-03-05 | Defrost Fan Serviced.
Job Complicated. | nil |
 | 311639 | 0773678771 | Mrs. Gauri | 2019-03-03 | SAMSUNG REF. | RS51K56H02A | OGCJ4ABJ300208N | Ice Maker Not Working | 2019-03-05 | No Defect
Job Complicated | nil |
 | 311639 | 0773678771 | Mrs. Gauri | 2019-03-02 | SAMSUNG REF. | RS51K56H02A | OGCJ4ABJ300208N | Ice CubeSwitch Not Working | 2019-03-05 | No Defect
COMPLETED | NIL |
 | 311314 | 0718105966 | Mr Rohantha Fernando | 2019-02-27 | Candy Hob. | CPG64SGXLPG | 33801510180089 | 2Burner Not Working | 2019-02-28 | No Defect
COMPLETED | NIL |
 | 309594 | 0713212395 | Mrs.F.S.Liaquath | 2019-02-20 | Candy Hood | CFT610/4X | 3690088218010005 | Installation And Demo | 2019-02-20 | Job cannot do
Char/ Filter Wrong
Inform to Dulanjaya.
job Completed. | Nil |
 | 307946 | 0772366634 | M. Milinda Jayawardana | 2019-02-11 | Candy W/M | GVSW485TC-S | 3100750918036060 | Not working | 2019-02-11 | No Defect | Nil |
 | 307593 | 0112825421 | Mr D.H.Amarasinghe | 2019-02-09 | Whirlpool W/M | | | Installation | 2019-02-10 | Sum author technician did | |
 | 307102 | 0777871701 | Mrs.K.Rodrigo | 2019-02-05 | Samsung Ref. | RT36FDJFASL/IG | R7894PAG100063A | Not Working | 2019-02-05 | BD attended | Nil |
 | 307066 | 0769229362 | Mr.Sam | 2019-02-10 | Candy D/Washer | CDI21536 | 3290067618230370 | Not Working | 2019-02-10 | Water inlet open
Job completed | Nil |
 | 306365 | 0714262211 | Mr.K.N.D.S.Rathnaweer | 2019-02-10 | Candy Hud | | | Installation | 2019-02-10 | Sum author technician attended
Completed | |
 | 306139 | 0778557429 | Ms.Nirthiha E Maheswaran | 2019-01-30 | Samsung W/M | WW70J42G0KW | 08MZ5NAK900098Z | Not Working | 2019-02-01 | Remove transport screws
Repair completed | nil |
 | 305563 | 4154650701 | Shalitha Senanayake | 2019-02-11 |
| | | | | | |
 | 305195 | 0777368141 | Mr.aNIL P.C.W.Bandara | 2019-01-26 | Candy M/MW/Oven Candy Hud Candy Hob. | FCXE825VX CFT610/3X C1640CBA/1 | 3370163117130053
3690077317140229
3380120318090890 | Installation & Demostration | 2019-01-26 | Installation & Demostratio
Job Complited | Nil |
 | 304972 | 0777893223 | Mr.Kamil Sheriff | 2019-01-23 | Samsung Refrigerator | RS21HUTPNI | U99543G600105X | Not working | 2019-01-23 | Service, condenser and fan
Evaporator ice formed and serviced
Job completed. | Nil |
 | 304391 | 0777265946 | Mr. D.P.Ranasinghe | 2019-02-10 | Candy Hud | | | | 2019-02-10 | Job returned
No payment | |
 | 304355 | 0770064645 | Mr.M.H.M.Mahir | 2019-01-19 | Candy 3+1 E/G Cooker with E/Oven | CBCM - 6X543 | 3300117218060585 | Installation and Demonstration | 2019-01-19 | Job Completed | Nil |
 | 304193 | 0777739777 | Mr.Alan Lee | 2019-02-10 | Candy Hob. Candy Hud Candy M/MW/Oven | | | Installation and Demonstration | 2019-02-10 | customer not in home.Waiting customer call
He is in overseas | |
 | 303960 | 0778880423 | Mr D.A.Silva | 2019-01-17 | Whirlpool W/M | WWT-130X | 8853328 350775 180102446 | Not Working | 2019-01-17 | No Defect | Nil |
 | 298818 | 0717954767 | Mrs.Nalani Fernando | 2019-01-17 | Candy Co/Hob
Candy Co/Hood | CPG64SGX LPG
CFT610/4X | 338015101833 0053
3690088218030509
| Installation | 2019-01-17 | Job Completed | Nil |
 | 84188 | 0711220836 | Ms.Subashini Dehigahawatte | 2021-07-17 | SAMSUNG - Ref. | RT28K3022SE/G-04 | 03DS4PBMA01167N | No cooling | 2021-07-18 | Bd attended / Parts order
D/F Fan Motor
D/F Sensor | |
 | 000001 | 4154650700 | Test Customer | 2019-02-21 | 4 Burner Cooker | | | | 2019-02-22 | TEST 1 | TEST 2 |
 | DRM/312998 | 0779210098 | Ms.R.D.Wijesekara | 2019-03-07 | SAMSUNG REF. | | | No cool | 2019-03-08 | Service evaporater fan.
Job complicated.
Replace
D/F Senser
Job Complicated
Rs.3850/-
| Yellow Senser for D/F |
 | DRM329312 | 0764831216 | Sachithara Alahendra | 2019-05-22 | Candy W/M | GV158TWC3/1-S | 3100612315416072 | Not Working/Pannel blink | 2019-05-25 | BD Attended
Customer says no need to Repair.
Outside technician don the Repair. | Nil |
 | NE00010519 | 0766260174 | Nelson co. | 2019-05-20 | POLYTRON B/COOLER | XSCN231L | 817C00019 | Freezing | 2019-05-22 | Modification to Defrost System | 706 Timer
Wire Heter
Bi mattel*fuse
Repair cost 9500/- |
 | NE00020519 | 0766260174 | Nelson co. | 2019-05-08 | POLYTRON REF | 18LT6R | 88D0096 | No Cooling | 2019-05-15 | Attend
Compressors Defect
Need to colect
Repair cost: 2000-/
Transport: 3630/-
Total : 5630/- | nil |
 | NE00060719 | | Dillan S/C | 2019-07-01 | POLYTRON B/COOLER | XPCF 296 | 87A00028 | No cool | 2019-07-03 | Repair Gas leek. Internal tub welled. - 1900/-
Re gassing - 4500/-
Total - 6400/-
| R134a Gas |
 | TEST0002 | 0777486009-TEST2 | Mrs. Yahampath-TEST2 | 2019-10-30 | 4 Burner Cooker | | | | | | |
 | sin 0001 | 0755268715 | singer | 0000-00-00 | BEKO FREE STANDIN Gas Coker | FSGT 62111GS | 7737486220 19 100518 06 | Burner not working | 2020-06-17 | Cleen burner nosel UW
Complicated | nil |